Digital Customer Experience Intern, Multimedia Design
Real job — pulled straight from PETRONAS’s careers page · Verified November 8, 2026 · No reposts.
Job description
PETRONAS is hiring a Digital Customer Experience Intern, Multimedia Design — a full-time, based in Wilayah Persekutuan Kuala Lumpur, Malaysia role. Apply directly on PETRONAS's careers page below.
Internship 2027 for Digital Customer Experience, Digital, PETRONAS Dagangan Berhad, Downstream Business (Bachelor in Multimedia Design)
Location: Wilayah Persekutuan Kuala Lumpur, Malaysia
- Digital Experience Design & Review Support UX/UI and customer journey design by preparing journey maps, wireframes, mock-ups and prototypes. Review the MyMesra website for content, forms, links, navigation and usability across desktop and mobile, and document improvement opportunities.
- Testing & Chatbot Support Assist with user acceptance testing (UAT) by preparing and executing test scenarios, documenting issues and evidence, and retesting fixes. Support WhatsApp and chatbot experiences by mapping conversation flows, organising FAQs, and testing responses, fallback scenarios and escalation to customer service agents.
- Project Coordination & Documentation Maintain requirement lists, action and issue trackers, meeting notes and status updates, and prepare presentation materials.
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How do I apply for Digital Customer Experience Intern, Multimedia Design at PETRONAS?
You can view the full description and apply for Digital Customer Experience Intern, Multimedia Design at PETRONAS on EchoJobs: https://echojobs.io/job/petronas-internship-2027-for-digital-customer-experience-digital-petronas-dagangan-berhad-downstream-business-bachelor-in-multimedia-design-03sgx.