Lead/Manager, Customer Insights (d/f/m)

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This position can be office-based or hybrid, from one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.

Drive Strategic Decisions. Shape Our Future. The Data Department is on a mission to facilitate better decisions within the company. We build core data products and enable internal teams to create and share their own. Join our team and help us build the foundation of data at Personio.

As a Lead Data Analytics in the Customer Analytics team at Personio, you will play a pivotal role in leading and developing our team of analysts. Your mission is to transform data into strategic insights that drive business decisions and optimize processes. With your technical expertise and leadership skills, you will guide your team to be strategic partners for our stakeholders, delivering exceptional results in a fast-paced, B2B SaaS environment.

• Drive Strategic Partnerships: Lead your team to become strategic partners for senior stakeholders, understanding their business challenges and goals.

• Develop Strategic Road Maps: Maintain and execute a strategic road map that aligns with business objectives and stakeholder needs.

• Engage with Senior Stakeholders: Provide data-driven insights and recommendations directly to senior stakeholders.

• Hands-on Execution: Spend approximately 50% of your time working as an analyst, executing tasks and projects to ensure deep involvement in the technical and analytical work

• Elevate Technical Expertise: Oversee the development of advanced data models, dashboards, and analytics solutions using your skills in Tableau, SQL, and dbt.

• Optimize Processes: Set the direction for data initiatives, making tactical decisions to optimize processes and measure impact.

• Lead and Develop Team: Hire, onboard, support, motivate, and develop your team to achieve optimal performance and embody Personio Principles.

• Leadership Experience: 3-5 years of experience as a leader in data analytics, with 4-5 years minimum as an analyst.

• Technical Expertise: Advanced skills in Tableau, SQL, and dbt, with a strong background in data modelling, visualization, and analytics.

• Strategic Mindset: Proven ability to drive teams to become strategic partners for stakeholders with a proactive, entrepreneurial approach.

• Stakeholder Engagement: Experience engaging with senior stakeholders to understand business challenges and goals, developing and maintaining strategic road maps.

• High Standards of Execution: Demonstrated ability to maintain high standards in organization, impact measurement, communication, and alignment.

• People Leadership: Experience in hiring, onboarding, and developing teams to their full potential, providing clear guidance and support.

• Excellent Communication Skills: Ability to articulate complex data insights clearly and tailor messages to different audiences, fostering effective collaboration.

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with 2 (fully paid) Impact Days –  one for an individual project of your choice and one for a company-wide initiative
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
• Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
• Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes