Software Developer - Integrations

Location: Toronto - Hybrid

Department: Engineering

Location Type: HYBRID

Employment Type: FULL_TIME

About Perceptyx

The Role

What You’ll Do

• Own the Integration Boundary: Work directly with Platform and product engineering teams to define what belongs in the integration layer versus the services underneath it, bringing a clear point of view — not just implementing what's requested, but shaping what gets built and why.
• Navigate Ambiguity: Take on problems that arrive as open questions rather than finished requirements — competing constraints from multiple teams, unclear ownership, vendor behavior you don't control — and drive them to a sound technical direction.
• Lead and Multiply: Act as a technical leader on the Integrations team, coaching engineers and elevating modern software engineering and AI-first development practices across the organization.
• AI-Driven Development: Champion the adoption of AI-assisted development, guiding the team on how to effectively and safely use AI for coding, testing, and delivery as tools and models rapidly evolve.
• Architect and Build: Design, develop, and evolve the full breadth of the integration surface — ingesting customer data, the client-facing APIs that serve users and agents, and the in-product portal where customers configure and monitor it all.
• Design for Correctness: Build defensively against the failure modes that define this domain — duplicate delivery, partial writes, schema drift, mapping corruption, and silent data loss — and design the instrumentation that catches them before a customer does.
• Scale and Optimize: Anticipate performance and scaling challenges as connector volume grows, using monitoring, load testing, and observability tools to drive continuous improvement.
• Collaborate and Influence: Partner closely with Product, Professional Services, and third-party integration vendors to deliver cohesive solutions, and clearly communicate technical decisions across teams.

What You Bring

• Engineering Experience: 5+ years of professional software development experience, including system design, development, and testing of scalable, database-driven applications.
• Third-Party Integration Depth: Real experience building against APIs you don't control — handling authentication, rate limits, pagination, partial failures, and vendor-side changes that arrive without warning.
• API Design Judgment: Experience shipping customer- or partner-facing APIs, with a point of view on endpoint design, versioning, authentication, and tiered access control.
• Data Correctness Instinct: Comfort with ingestion pipelines where being subtly wrong is worse than being down — field mapping, idempotency, schema drift, and reconciliation against a source of record.
• Cross-Team Influence: Confidence in engaging directly with the teams you depend on to negotiate scope, push back where needed, and secure real commitment before work starts — not just take requirements at face value.
• Technical Leadership Mindset: A passion for coaching, influencing, and elevating other engineers through modern software engineering practices.
• Backend Strength: Proficiency in Go, Python, or a comparable server-side language.
• Data & Platforms: Experience with relational (PostgreSQL, MySQL) and NoSQL databases, event-driven and webhook-based architectures, and cloud object storage.
• AI-First Development: Hands-on experience using AI-assisted coding tools like GitHub Copilot or Cursor, with a strong point of view on prompt design, validation, and safe use of AI-generated code.
• Quality & Operations: Familiarity with automated and load testing, CI/CD, and observability tools such as Datadog.
• Communication & Judgment: Clear communicator with strong problem-solving skills, sound judgment, and the ability to collaborate and lead across teams.

Our Interview Process & AI Transparency

• Note-Taking: We use Metaview.ai to record and summarize our interviews. This allows our hiring team to focus on you rather than typing notes, ensuring a fairer evaluation.
• AI Disclosure: While we use AI to assist in summarizing interview data, all final hiring decisions are made by Perceptyx employees.
• Your Choice (Opt-Out): Participation in recorded interviews is voluntary. If you prefer not to be recorded, please notify your recruiter at the start of the session. Opting out will not negatively impact your candidacy.

Compensation & Benefits

• • Note: Final compensation is determined by factors including experience, geography, and skills.
• Benefits: Comprehensive health coverage; RRSP matching; generous PTO; parental leave; and professional development budget.