Develop and implement Key Account strategy, tactics and program based on shopper insights to drive account profitable & sustainable growth - Define growth opportunities based on studying & analyzing customer/consumer & shopper Insights - Drive Joint Business Plan {JBP) partnership with global and national customers to align a win-win solution for whole year - Propose National/Promotional Plans and have it aligned with Division to drive sales target achievement - Secure overall O&A budget spending through ROI management for cost control - Cooperate with the Division/Trade Marketing to ensure the required in-store performance lead Customer Development Agreement (CDA) negotiation in line with company strategy - Work out CDA proposal based on historical data analysis and customer/costumer & shopper insights study - Find out the right approach of the negotiation through personal insights -Get CDA proposal aligned with Modern Trade Director and Division team -Improve the effectiveness of CDA through erasing "Non-working" terms -Monitor the execution of CDA to ensure its compliance rate Develop and coach ORs and Division Key Account team member to ensure talent sustainable growth -Build a collaborative working climate with other function to optimize working efficiency -Provide leadership/function skill-set development to DRs through on-job coaching -Share customer management knowledge and "Best Practices" through joining joint customer call, field work and sales regular meeting to enable field sales
- University graduate - Fluency in English and Mandarin - 10-12 years of strong sales track record with focus on MT in a major FMCG company - At least 6 years as people manager - Strong analytical skills and strategic and logical thinking - Strong customer management, selling, negotiation and trade fund management skill - Able to build and develop MT specific structure, tools and process to enable execution - Good knowledge with category management and E.C.R.
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