Senior MSP Engineer / Project Technical Lead

Location: Pittsburgh, PA

Do you want to work for an established, growing MSP with a strong reputation and a team that works well together?

Midnight Blue Technologies has been delivering full-service IT, cybersecurity, and VoIP solutions to small and mid-sized businesses for over 20 years. Our success is built on doing things the right way, solid engineering, clear communication, and a team-first culture focused on a Fanatical Customer Experience Delivered by Passionate Humans.

We are looking for a Senior MSP Engineer/Project Technical Lead to lead complex client projects, help shape technical standards, and serve as a senior escalation resource when needed.

This is a senior, hands-on role for someone who enjoys owning technical outcomes, leading projects end-to-end, and contributing at a high level without being stuck in a day-to-day ticket queue.

What You’ll Do

Project Leadership & Delivery

• ­Lead complex MSP projects from design through completion
• Own technical standards, decisions, and execution
• Identify risks early and keep projects moving forward

Sales Engineering & SOWs

• ­Partner with Sales and CSMs during solution design and pre-sales discussions
• ­Create clear, accurate Statements of Work (scope, deliverables, timelines)
• ­Validate feasibility, cost, and risk before work is sold

Security & Risk

• ­Ensure security best practices are followed across all project work
• ­Identify, mitigate, and escalate security risks before they impact clients

Escalation Support & Mentoring

• ­Serve as a senior escalation resource for complex or high impact issue-s
• Help unblock stalled work and guide resolution (not routine ticket ownership)
• Coach and mentor engineers through hands-on- guidance, troubleshooting, and feedback
• Promote ownership, accountability, and strong technical standards

Technology Evaluation

• ­Evaluate and test new tools, platforms, and solutions
• Document findings and recommend adoption or rejection
• Balance innovation with stability and risk management

Continuous Learning

• ­Maintain relevant certifications and stay current with emerging technology
• Apply new skills to improve delivery, security, and internal processes

What We’re Looking For

• ­Senior level MSP or IT engineering experienc-e
• Strong background in Microsoft environments, infrastructure, cloud, and security
• Strong experience supporting and designing solutions in Microsoft 365 environments (Exchange Online, Azure AD / Entra ID, SharePoint, Teams)
• Proven experience leading projects end-to-end
• Comfortable working with clients, sales, and internal teams
• Clear communicator with strong ownership and follow through

Compensation & Benefits

• Salary range: $85,000 – $105,000, based on experience
• PTO, health benefits, and certification support
• Hybrid / remote flexibility depending on role fit

Why Midnight Blue

• ­Real technical ownership, not just tickets
• Leadership that values outcomes, not noise
• Opportunity to influence standards, tools, and delivery
• A team focused on doing things the right way

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/link/index/JB1GJOL0MUW?u=1110981