MSP Engineer (L3)

Location: Wausau, WI

Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central Wisconsin, is looking for an MSP Engineer (L3) to design, implement, and support modern infrastructure solutions.

This is a hands-on, senior-level role where you’ll take ownership of client environments, lead projects, and serve as a key escalation point for advanced technical challenges. This is an in-person role based in Wausau, Wisconsin.

What You’ll Get:

• Competitive salary
• Health, dental, and vision benefits
• 401(k) + PTO
• Performance-based incentives
• Ongoing training and support
• A collaborative, team-oriented culture with a variety of technical challenges

What You’ll Do

• Design, deploy, support, and continuously improve client infrastructure across networking, servers, and cloud environments

• Work with technologies including firewalls, switches, wireless, VPNs, physical/virtual servers, Azure, and Microsoft 365

• Act as a senior escalation point, resolving complex issues and performing root-cause analysis

• Lead client-facing projects such as migrations, upgrades, refreshes, and new implementations

• Define and document infrastructure standards, architectures, and major configuration changes

• Collaborate with clients and internal teams on technical planning and long-term roadmaps

• Mentor junior engineers and contribute to overall team growth

What You Bring

• 2–5 years of experience in a similar technical role (MSP experience preferred)

• Strong networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching)

• Hands-on experience with firewalls, VPNs, and network security appliances

• Experience supporting Windows Server and virtualization platforms (VMware and/or Hyper-V)

• Proven experience with Azure and Microsoft 365, including hybrid environments

• Ability to troubleshoot complex issues independentlyand communicate clearly with clients

• Comfort working in a fast-paced, client-facing MSP environment

• Willingness to participate in an on-call rotation

Nice to Have

• Infrastructure or cloud certifications

• Experience with hybrid identity solutions

Why This Role Stands Out

• Work across diverse client environments—no two days are the same

• Take real ownership of projects and technical decisions

• Be a key technical leader within a growing MSP

Ready to Apply?

Apply with your resume OR

Get a head start here:
https://www.ondemandassessment.com/o/JB-NOE88R5SQ/landing?u=1182753