Sr. Manager, Salesforce CRM

Location: Golden Valley, Minnesota, United States of America, 55416-1261

Category: Information Technology

Employment Type: Full time

Job Description:

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

We have an opportunity for a Senior Manager, Salesforce CRM, to join our Golden Valley MN team. You will be responsible for overseeing and driving the technical strategy and implementation of Salesforce.com solutions, meeting internal client expectations, and maintaining project timelines and budgets. You will work closely with cross-functional teams, including sales, marketing, and IT, to drive customer success and satisfaction.

This individual is expected to be in office a minimum of 3 days/week on-site in Golden Valley, MN.

You will:

• Manage and oversee the planning, execution, and delivery of Salesforce.com projects using Agile methodologies, ensuring they meet business requirements, timelines, and budgets.
• Lead cross-functional teams, including Salesforce Developers, Administrators, Business Analysts, and 3rd party consulting firms to ensure successful project delivery.
• Partner with internal business product owners to understand and translate sales, service center, and marketing strategies into Salesforce.com system and process requirements.
• Provide thought leadership and recommend best practices for Salesforce.com solutions by identifying dependencies on other systems and developing comprehensive solutions for complex problems.
• Actively participate in client meetings to prove updates on project status, address concerns, identify new opportunities for growth, and ensure customer satisfaction and retention.
• Manage project risks and issues and develop and implement mitigation strategies as needed.

Key Qualifications: 

• Have earned a bachelor’s (B.A. or B.S.) degree.
• Have 10+ years of relevant experience with at least 3+ years of experience leading/delivering Salesforce.com projects using Agile methodologies.
• Have  5+ years of experience managing people, with supervisory control.
• Strong experience and knowledge of end-of-end Salesforce system delivery from design, development, integration, data migration/loads, transition into production operations.
• Excellent communication, interpersonal, and leadership skills and an ability to manage multiple projects simultaneously and prioritize effectively.
• Certified Scrum Master (CSM), Certified Product Owner (CPO), or similar Agile certification a plus.
• Experience working within global, highly matrixed corporate environments a plus.

Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $128500 - $238600 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.