SOFTWARE ENGINEER II

Team: Product Development

Location: Chennai, Bangalore, Hyderabad

Commitment: Full-time

Workplace Type: onsite

Job Responsibilities:

• Reproduce customer-reported issues in lower environments using provided repro steps, logs, and data; request additional information from Support when a case is incomplete
• Investigate customer data anomalies with supervision; determine whether remediation needs code, a data script, or both
• Draft safe, rerunnable T-SQL correction scripts wrapped in transactions, with pre/post-row counts and a clear rollback plan
• Investigate defects across layers (WinForms → Core services → stored procedures) and isolate the faulting component
• Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that programs stay on schedule
• Actively develop software solutions for PDI products
• Perform testing to ensure systems meet documented user requirements
• Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges
• Troubleshoot, test, and validate software issues; resolve issues with due urgency and maintain thorough documentation of all software solutions
• Compile test results to provide data for use in solving problems
• Perform engineering level tests to find defects; troubleshoot and debug development and production issues, collaborating with QA Engineers to develop optimal product test plans
• Work with Product Owner to clarify and estimate feature work
• Work with QA Engineers to develop optimal product test plans and resolve new feature issues as QA finds bugs during release stabilization

Job Requirements:

• 2-5 years’ experience designing and developing new or maintaining existing software applications in a software product development environment
• Minimum proficiency required in one or more of the following: VB, .Net and C#, SQL, JavaScript Web Frameworks (e.g. Angular), ASP.NET MVC
• T-SQL competency: can write multi-table UPDATEs with proper joins, read and debug stored procedures, and use SSMS confidently
• Familiarity with the Microsoft Visual Studio IDE and the use of Azure DevOps or Jira
• Practical experience with SDLC and Agile methodologies
• Highly motivated self-starter with a desire to help others and take action
• Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Strong problem-solving and analytical skills with the ability to work under pressure
• Ability to socialize ideas and influence decisions without direct authority
• Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
• Considers ‘best-practice’ standards, as well as departmental policies and procedures
• Computer science fundamentals: OOP, design patterns, data structures & algorithms

Preferred Qualifications

• Experience on a legacy codebase supporting production customers — not just greenfield work
• Prior exposure to ERP, field-service, fuel/propane/HVAC, or distribution-industry software

Behavioral Competencies:

Cultivates Innovation
Decision Quality
Manages Complexity
Drives Results
Business Insight