Senior Network Administrator

Location: Park Ridge, IL

Department: IT Operations

Job Summary

The Senior Network Administrator is responsible for the architecture, administration, security, and optimization of PCMI's network infrastructure while also providing senior-level support for core systems administration and Microsoft Azure hybrid environments. This role serves as a technical authority and escalation point, ensuring the reliability, scalability, and security of both network and supporting systems. The Senior Network Administrator will work closely with IT leadership and cross-functional teams to align infrastructure capabilities with business objectives, support day-to-day operations, and drive modernization initiatives across on-premises and cloud environments.

In this role, you will:

• Architect, administer, and optimize enterprise LAN, WAN, wireless, and VPN environments, including routers, switches, firewalls, and load balancers.
• Design, implement, and manage hybrid network connectivity between on-premises infrastructure and Microsoft Azure, including Azure Virtual Networks, VPN Gateway, ExpressRoute, NSGs, and Azure Firewall.
• Serve as the senior escalation point for complex network incidents, performing root-cause analysis and driving long-term remediation.
• Provide senior-level administration and support for Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file/print services.
• Support and maintain virtualized infrastructure (VMware and/or Hyper-V), including performance tuning, availability, and capacity planning.
• Administer and support Microsoft Azure infrastructure, with emphasis on networking, virtual machines, identity integration, and security configurations.
• Support cloud migration and hybrid integration efforts, ensuring seamless connectivity and operational continuity.
• Monitor and optimize Azure resources for performance, availability, and cost efficiency.

What You’ll Need to Join Our Team

Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• 5+ years of progressive experience in network administration with exposure to systems administration responsibilities.
• Strong hands-on experience with enterprise network infrastructure and Windows-based systems.
• Demonstrated experience supporting Microsoft Azure, particularly in hybrid network and infrastructure scenarios.
• Advanced knowledge of routing, switching, TCP/IP, DNS, DHCP, Active Directory, and virtualization platforms.
• Experience with firewalls, VPN technologies, backup and recovery solutions, and disaster recovery planning.
• Industry certifications preferred (Cisco, Juniper, CWNA); Azure certifications strongly preferred (AZ-104, AZ-700, or equivalent).

Why Work For Us

• Competitive Compensation from $95,000 -$105,000
• Comprehensive Benefit Package**
• • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL - Convenient location to Blue Line

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

**Eligible to enroll the first day of employment for immediate coverage.

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week.

#LI-BB1

#LI-Hybrid

About the Company

Who We Are 

PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.