What you need to know about the role :
We are looking for a person who is hands-on and results-oriented Engineering Leader for the Customer service engineering team, which is a critical function of the overall Customer Success Platform organization. Strong technical background, demonstrated experience in leading Platform and Application Engineering work and great people skills to build highly competent and productive teams are key qualifications and traits to be successful in this role.
Meet our team:
PayPal's Customer Service Engineering organization is in a transformational journey building very mature capabilities to manage its massive infrastructure fleet at scale. This is a diverse and geo-distributed team of very talented and passionate engineers grounded on solid engineering principles and operational excellence working on simplifying and solving some of the complex problems in managing an internet scale platform.
Your way to impact :
Design and implement short and long term strategic plans to meet current and future requirements Lead engineering efforts in driving the product roadmap and business requirements. Has to manage a team that will support multiple CS applications and infrastructure and hold the team together. Develop a software lifecycle model to manage the engineering discipline.
Your day to day :
Develop a software lifecycle model to manage the engineering discipline as we do for code – like CI/CD, auditability and traceability Perform R&D to strategize for long term to bring in the best and most modern tools and technologies and recommendations backed with data to influence management to take right long-term decisions.
What do you need to bring:
At least 3+ years professional software engineering manager experience or strong tech lead experience with some management experience.
8+ years of hand on software development experience using Java.
Computer Science bachelor's degree, relevant technical degree or equivalent experience
Strong leadership presence and ability to lead directly and through influence to drive execution of strategy in a global organization with competing priorities.
Possesses strong operational and project management experience, driving exceptional results every day.
Experience and knowledge with helping team develop and automate code testing, within high test coverage.
Skilled in API frameworks, backend technologies, micro-service architecture and CI/CD tools.
Exposure to front end and full stack design and development
Proven experience leading engineering teams supporting multiple business functions.
Experience with Agile development and methodologies. Possesses strong verbal and written communication skills.
Exposure to machine learning a big plus.
Additional Qualifications: Thrive in an environment of constant change and be a quick learner undaunted by complex systems.
Other Jobs from PayPal
Staff Software Engineer
VP, Product & Engineering
Software Engineer 1
Software Engineer 3
Similar Jobs
DevSecOps Software Engineers (Mid-Level and Senior)
Sr Machine Learning Engineer
Binance Accelerator Program - Data Scientist
Software Engineer - AI Agents
Software Development Engineer
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 389 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
- The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
- Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
- We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
- We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
- From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
- We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
- If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
- EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.
What Fellow Engineers Say