Software Development Manager

What you need to know about the role As a member of the Observability Platform team, you will be responsible for managing the team doing development and delivery of the applications and services that power PayPal’s Enterprise Observability platform. You will work closely with product, design, and developments teams to understand what their observability needs are. We're looking for talented, motivated, and detail-oriented technologists with a passion for building robust systems at scale. We value collaboration, communication, and a passion for achieving engineering and product excellence. Meet our team The Observability Team at PayPal is responsible for providing world-class platform that can collect, ingest, store, alert and visualize data from many different sources in PayPal – like application logs, infrastructure, Virtual Machines, Containers, Network, Load Balancers etc. The platform should provide functionalities that enables different teams in PayPal to gain business insights and debugging/triaging of issues in an easy-to-use and intuitive and self-service manner. The platform should be scalable to support the data needs for PayPal (fortune 500 company); be highly available at 99.9% or higher; be reliable and fault-tolerant across the different physical data centers and thousands for micro services. You’ll work alongside the best and the brightest engineering talent in the industry. You need to be dynamic, collaborative, and curious as we build new experiences and improvise the Observability platform running at a scale few companies can match.

Your way to Impact

As an manager in our development team, you will be responsible for leading and managing the development of the next generation PayPal's Observability platform, support the long-term reliability and scalability of the system and will guide the implementations that avoid/minimize the day-to-day support work to keep the systems up and running. If you are passionate about application development, systems design, scaling beyond 99.999% reliability and working in a highly dynamic environment with a team of smart and talented engineers then this is the job for you.You will work closely with product and experience and/or development teams to understand the developer needs around observability and deliver the functions that meets their needs. The possibilities are unlimited for disruptive thinking, and you will have an opportunity to be a part of making history in the niche Observability area.

Your day-to-day

In your day-to-day role you will

• Be Involved in development & support work on the Observability team. 
• Be required to quickly ramp-up on the many different components/services - built on different technology stacks, Operations Systems and use different build and deploy pipelines - to add new features and fix issues. 
• Be able to work closely with the users of the system to understand their problems and exercise empathy and maturity while working with them to solve the problems. 
• Continue to work with the Architects to guide the vision and direction for the Observability team technically. 
• Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements.
• Understand the different use cases for the Observability Domain across the different teams and help guide evaluation and adoption of a next generation Observability Platform for PayPal that is scalable, reliable and fault tolerant.
• Help with evaluation using Proof of Concept on the different options/solutions selected that should solve for all the use cases.
• Ensure minimal operational overhead by automating maintenance tasks with easily manageable configurations, solving scalability bottlenecks to improve performance and maximize system availability by ensuring functional and performance SLAs. 
• Design, implement, and test complex, multi-tier distributed software application frameworks collaboratively with peers and technical leaders. 
• Be able to troubleshoot and help fix performance, scalability, and other live issues in a very time critical environment.
• Be able to work collaboratively with team members to achieve end vision.
• Be part of the interview team to hire and build a world class engineering team that will make an impact on how we do engineering at PayPal.

What do you need to bring

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

• Bachelor’s degree in computer science or related technical discipline (or equivalent experience)
• 5+ years’ experience in managing teams who are developing large scale applications.
• Strong experience of Streaming Platforms and Data pipelines.
• Very strong foundational knowledge in Object-Oriented Design Principles, Data Structures, Algorithms, SQL/NoSQL, Operating Systems, and Software Engineering.
• Hands-On experience in Java, Shell Scripting, Unix, jQuery, Python, and working knowledge with cloud platforms like Google BigQuery.
• Understanding of concurrency, parallelism, networking, with profound data structure & algorithms
• Knowledge of DevOps container/orchestration tools (Kubernetes, Docker, Puppet, etc.) and UI frameworks (NodeJS, React).
• Ability to isolate errors by trouble-shooting the application stack from application to framework to underlying infrastructure dependencies and network.
• Experience in Google Cloud Platform (GCP)
• Experience with REST API, GIT, Docker, Jenkins, and Spring boot.
• Strong verbal and written communication skills
• Strong applied experience. You've built, broken, and rebuilt software applications. We're looking for creative thinkers who also know how to create real-world products