Senior Solutions Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What You Need to Know About the Role:

The Solutions Engineer role is a key position within our Integrations team, based in London. This individual will work closely with merchants, partners, and technology providers, as well as our Commercial Sales and Business Development teams, to provide technical consultancy. You will be responsible for enabling PayPal’s diverse product offerings within client environments, while also acting as the "voice of the customer" to provide feedback to internal teams to drive innovation and growth.

Meet Our Team:

The Integrations Team delivers technical solutions, experience design, integration, and post-live technical services to drive product adoption and ensure high-quality service for our customers. This customer-centric team combines creativity and technical expertise to deliver innovative solutions. Our team operates globally, aligning with PayPal's core values of inclusion, innovation, and teamwork. We foster a collaborative environment that encourages mentorship and active support for one another, making diversity our strength. We also engage in social innovation programs that have a positive community impact, aligning with PayPal’s culture of giving back. This will be a London based role.

Job Description:

Your Way to Impact

As a Solutions Engineer, you will play a pivotal role in PayPal's growth and innovation efforts. By collaborating with external clients and internal teams, you will help design and implement integration solutions that address customer pain points and technical needs. Your work will influence how our products are integrated and adopted, directly contributing to customer satisfaction and business success. You will also have the opportunity to mentor junior team members and provide input on product enhancements, ensuring we continue to meet client demands and stay ahead in the market.

Your Day to Day

• Consult with clients to understand their business priorities, operational challenges, and technical infrastructure.

• Design best-in-class solutions and develop test cases and launch plans for client integration opportunities.

• Collaborate with integration engineering teams to oversee the successful enablement of new client integrations.

• Work with internal teams (compliance, risk, security, customer support, business operations) to ensure seamless product launches.

• Identify product or functionality gaps and work with internal product and technology teams to enhance our offerings.

• Mentor junior team members, sharing your expertise and supporting their growth within the company.

What You Need to Bring

• Prior experience as a Solutions Engineer, Technical Pre-sales Engineer, or Solutions Architect.

• Strong ability to communicate and build relationships at the C-level, with the capacity to explain technical concepts to non-technical audiences.

• Creative problem-solving skills and the ability to understand and address client pain points.

• Experience using consultative methodologies to influence solution design and solve integration challenges.

• Proven ability to manage multiple projects with parallel timelines, and work in a global and remote environment.

• Expertise in Web and Mobile development technologies (iOS, Android): JavaScript, Node.JS, PHP, Java, REST, SOAP, NVP, Webhooks.

Preferred qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• Knowledge of online payment processing across web, mobile, and in-store.

• Experience working with enterprise organizations, particularly in ecommerce, shopping carts, and payment gateways.

• Familiarity with system discovery, requirements gathering, and systems architecture.

Additional Job Description:

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.