The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
We are seeking a talented Lead Principal Engineer to join our AI/ML Platform and Solutions organization. In this role, you will design and lead projects end-to-end, architecting innovative and cloud-agnostic data solutions. You will collaborate with global, cross-functional teams from both Business and Technology domains to meet complex business demands. Strong interpersonal skills, self-motivation, and creative problem-solving abilities are essential, as is the ability to manage multiple projects simultaneously. Additionally, you will lead and mentor team members, fostering their growth and development.Job Description:
Meet our team
We are on a mission to revolutionize commerce globally by connecting consumers and merchants with personalized shopping experiences. We are seeking a highly motivated, self-starter Senior ML Engineer to join our AIML Engineering team to help achieve this mission. This role will help shape the next generation of checkout at PayPal impacting over 400+ million consumers and 30+ million merchants worldwide by creating AI/ML foundations and capabilities that deliver a delightful and personalized shopping and checkout experience.
Your day-to-day
As one of the most senior engineers in the team, you will be the go-to person for any technical issues and decisions internally, and partner with other teams and partners representing the team within a globally distributed org
Lead and mentor teams of ML Engineers and Software Engineers in building scalable AI systems that combine state-of-the-art models with robust engineering practices.
Design, Build, optimize, fine-tune Generative AI/LLM models/AI Solutions that can be integrated with numerous applications, support thousands of tenants, and operate at scale in production to support various Paypal AI Personalization initiatives
Deploy, monitor, and maintain Machine Learning models and build AI Products in production environments, ensuring optimal performance and reliability.
Perform performance evaluations of the LLM models, Implement LLMOps processes to run the end-to-end lifecycle of LLM's
Demonstrate effective communication skills by clearly articulating complex technical concepts to both technical and non-technical stakeholders.
Facilitate seamless collaboration with cross-functional teams from Business and Technology domains to align project goals, gather requirements, provide technical support and drive successful project outcomes.
What do you need to bring
Qualifications:
Masters / bachelor’s in computer science, Computer engineering, Machine Learning, Data Mining, Information Systems, or related disciplines, with technical expertise in one or more of the above-mentioned areas or equivalent practical experience.
10+ years of industry experience in ML engineering, building large-scale AI systems and/or services.
Strong proficiency in machine learning concepts, algorithms, and techniques, with hands-on experience in developing and deploying machine learning models.
Design & Architect directions on GenAI (Prompt Engineering, Orchestration, LLMs tuning)
Strong background in deep learning techniques, particularly in NLP and Vision
Expertise in applying LLMs, prompt design, and fine-tuning methods
Experience developing Gen AI applications/services for sophisticated business use cases and large amounts of unstructured data.
Expert in multiple Programming/scripting languages, i.e. Python, Java, Scala, SQL, NoSQL (like HBase, Redis, Aerospike)
Good understanding of distributed systems, data streaming, complex event Processing, NoSQL solutions for creating and managing data integration pipelines for batch and Real Time data needs.
Proficiency in machine learning libraries/frameworks such as TensorFlow, PyTorch, scikit-learn, etc.
Expertise with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes). Experience in Azure is a plus
Strong communication, listening, interpersonal, influencing, and alignment driving skills; able to convey important messages in a clear and compelling manner
Demonstrated leadership abilities, including the ability to inspire, mentor, and empower team members to achieve their full potential
Stay up-to-date with the latest advancements in AI/ML technology and industry trends, and leverage this knowledge to build enhanced capabilities.
Expertise in Big Data technologies such as Hadoop, Spark, HBase, Kafka.
Preferred
Prior experience in Content Understanding, enrichment, entity resolution or knowledge graph
Strong background in MLOps and experimentation frameworks
Extensive experience with concurrent, parallel, and distributed computing, including performance tuning and optimization for large-scale applications
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$107300 to $259600For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
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