Director, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The ideal candidate for the Product and Technology team is a self-starter and self-motivated individual with strong passion and experience in the software development lifecycle. The candidate should have the technical expertise to lead software and architecture discussions and guide cross-functional product and engineering teams through functional definition, solution, and integration stages on a large scale. The candidate should possess a deep understanding of financial services and associated platforms and technology. This position is highly visible in the organization and involves frequent interaction with the senior executives as well as all other levels and external stakeholders, locally and globally.

Job Description:

Responsibilities:

• Build, mentor, and manage a team of software architects and engineers
• Help define project scope and own deliveries
• Drive both technology and product innovation through rapid prototyping and iterative development
• Be a technical subject matter expert and represent the full internal and external capabilities of the platform
• Lead complex architectural discussions that involve multiple systems
• Identify any product/functionality gaps and collaborate with internal product and technology teams to define the necessary development to support solution delivery
• Drive integration efforts and lead critical work streams of strategic initiatives sponsored by senior executives
• Drive engineering excellence through CI/CD
• Pro-active response in identifying and troubleshooting integration or technical issues

Key Competencies:

• Superb leadership and influencing skills
• Experience building and leading high-performing engineering teams
• Ability to motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups
• Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment
• High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results
• People management skills
• Works efficiently under pressure
• Track record of delivering tangible results
• Appetite to learn and comfort with uncertainties
• Ability to influence senior leaders

Qualifications:

• Minimum of 10+ years' hands-on experience developing software in Java tech stack with 4+ years in FinTech
• Strong team building and managing experience
• Experience in architecture, design, and implementation of Financial Systems/Platforms such as Core Banking, Back-end Payment Hubs, Financial reconciliation and reporting
• Expertise in designing for reliability, availability, scalability, and performance in the highly regulated Financial Services industry preferred
• Strong analytical and problem-solving skills
• Ability to create structure and drive progress in an ambiguous environment
• Superb communication skills in both Mandarin and English; ability to comfortably interact with tech and non-tech colleagues
• Demonstrated ability to scope, create, and successfully deploy new strategy/ initiatives/capabilities
• Demonstrated ability to lead cross-functional teams
• Strong ability to make decisions & forge alignment in ambiguous and changing situations
• Experience in interacting with engineering teams from multiple geo-locations
• Experience in local Chinese payment institutions is a plus
• Fluent English and Mandarin speaking is a plus
• Travel may be required

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.