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Data Analyst, Customer Experience

PayJoy

Hybrid
Mexico City, CDMX
Full-time
Mid Level
Salary not listedPosted 28m ago

Real job — pulled straight from PayJoy’s careers page · Verified September 11, 2026 · No reposts.

Job description

PayJoy is hiring a Data Analyst, Customer Experience — a full-time, based in Mexico City, CDMX role. Apply directly on PayJoy's careers page below.

Data Analyst Customer Experience

Team: Global General Support

Location: Mexico City, CDMX

Commitment: Full-Time

Workplace Type: hybrid

  • Individual contributor that will be elaborating creating dashboards to identify insights and patterns to improve customer experience across differente line of business. 

  • Will follow continuous improvement methodologies across different verticals to minimize costs and improve CX. 

Key responsibilities

  • Create live dashboards to understand data and track trends. 

  • Robust understanding of SQL and Python.

  • Effectively communicate with other verticals’ stakeholders such as product, HR, CX to unblock bottlenecks.

Qualifications

  • Bachelor's degree in business, engineering, finance, or product management.

  • Experience in customer experience.

  • Experience in SQL and Python.

  • Lean Six Sigma Certification.

  • English C1. (Recommended but not required). 

  • Experience in data analyses and flow diagrams.

Benefits

  • 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.

  • Life insurance.

  • Phone finance, Headphone, home office equipment and wellness perks.

  • 30 days of Christmas bonus

  • 20 days paid Vacation

  • 50% Vacation premium

  • $2,000 MXN monthly grocery coupons

  • $2,000 USD annual Co-working Travel perk

  • $2,000 USD annual Professional Development perk

  • Catered lunches

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Frequently asked questions

What skills are required for Data Analyst, Customer Experience at PayJoy?

The required skills for Data Analyst, Customer Experience at PayJoy include: SQL, Python, Six Sigma.

What is the seniority level for Data Analyst, Customer Experience at PayJoy?

Data Analyst, Customer Experience at PayJoy is a Mid Level level position.

How do I apply for Data Analyst, Customer Experience at PayJoy?

You can view the full description and apply for Data Analyst, Customer Experience at PayJoy on EchoJobs: https://echojobs.io/job/payjoy-data-analyst-customer-experience-hecqo.