Senior Project Manager, Performance

Department: Project Management

Employment Type: Full Time

Location: Atlanta, Georgia, Atlanta, Hybrid

Key Responsibilities

• You will work in close partnership with internal staff, the City of Atlanta Staff/Departments, and other key stakeholders, to execute pertinent performance monitoring and data quality activities;
• You will transform data into actionable performance insights; manipulating and visualizing data to support strategic decision-making.
• Leads performance process of HUD and PfH-funded projects including designing, monitoring, and analyzing performance reports for HUD and PfH-funded projects using Sage HMIS Reporting Repository, Microsoft Excel and Smartsheet,
• Partners with Grants & Finance Department to complete site visits for PfH-funded projects, overseeing the data and performance sections;
• Assists in the facilitation of the CoC Performance Committee;
• Participates in the development and implementation of performance improvement plans when additional assistance improving performance outcomes are needed;
• Completes monthly performance reports for our funders;
• Will assist in the development and maintenance of CoC performance dashboards, scorecards, and report-outs using Microsoft Excel, Smartsheet, Power BI, and PowerPoint;
• Evaluates and monitors the contractual performance and compliance obligations of the CoC’s service agreements with HUD funded programs;
• Partners with agencies receiving related funding resources for further alignment with the CoC;
• Provides guidance and interpretation to the CoC of HUD regulations/guidelines, contract language, procurement policies, and procedures;
• You will develop broad-ranging relationships and provide exceptional customer service to our Continuum Partners, partnering with them to ensure a transparent system is in place to measure performance outcomes and deliver results;

Skills, Knowledge and Expertise

• High energy and a passion for the CoC’s mission and goals
• 4+ years in project management
• 4+ years in in social services
• The ideal candidate is an expert-level Microsoft Excel or Smartsheet user with a proven track record of building dynamic pivot tables, interactive pivot charts, and executive-ready dashboards.
• Ability to work collaboratively with multiple disciplines
• Significant experience building relationships, gaining community buy-in, and building consensus
• Experience leading work groups and trainings
• Previous experience in partnering with leadership for the delivery of projects
• Excellent client-facing and internal communication skills
• Superb organizational skills including attention to detail and multitasking skills, with the proven ability to create and implement efficient development systems, plan strategically, allocate work, set, and manage objectives, analyze and mitigate risk, and create and manage projects
• Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented environment, and to handle multiple projects simultaneously under tight deadlines
• Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders
• Master’s degree or equivalent experience preferred
• Project Management Certification a bonus

• May supervise direct reports and work of others as it relates to performance and special projects.

• May be responsible for monitoring contracts, grants, and other awards as it relates to performance and expectations.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with 6% match
• 20 days of paid vacation plus 2 personal days
• 11 paid holidays
• Half-day Fridays during the summer
• Health and wellness stipend
• Professional development stipend
• Cell phone stipend