Salesforce QA Lead

The Salesforce QA lead is a critical member of the team who will help to ensure that a solution is fit for the needs of our stakeholders. The QA Lead will work closely with the entire project team to review the overall requirements, mentor QA engineers, review test plans/cases, identify defects and push them to resolution, and contribute to the successful launch of resulting solutions. 

Skills We Need to See

• Provide guidance and mentorship to QA engineers within the team
• Participate in the hiring process and team building
• Create detailed and comprehensive test strategies
• Review test plans created by QA engineers
• Oversee design of test processes and procedures to ensure an end-to-end regression test suite including System Integration Testing to reduce repetitive manual testing 
• Turn high-level requirements into test scenarios through the user story refinement process
• We are an Agile/Scrum shop, so experience with test management tools(Azure Dev Ops Test plan/Jira Test plugin) are important
• Must be able to demo appropriate testing actions to team members and stakeholders
• Identify training needs to facilitate the professional development of QA engineers
• Ensure that QA processes, methodologies, and best practices are documented and accessible

What We are Looking For

• A bachelor’s degree in a business or technology related major and relevant Salesforce certification, but we’re flexible depending on your experience 
• Experience working with Sales Force CRM systems in a technical capacity
• 4+ years performing QA for medium to large Salesforce organizations
• Experience with Service Cloud and Sales Cloud required
• Experience with CPQ and Communities is preferred
• Familiarity with Agile/Scrum
• Strong written and verbal communication skills
• A continuous learner, innovator, and collaborator who thrives on helping people achieve more than they thought possible – together, we win as a team!