Staff IT Systems Engineer (PKI)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks is looking for a talented Staff Systems Engineer (PKI ) who will be responsible for build, configuration, and maintainability of our PKI platform using Infrastructure as Code. As senior technical staff, you will support Tier-3 engineering for Linux build and configuration automation with core focus on PKI domain and related technologies.

PKI infra provides critical services which enhance secure and trustworthy communications between applications, services and users. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role by building PKI as a service offering for our customers.

Your Impact 

• Implementing and supporting the PKI Linux infrastructure as code where our globally distributed customer-facing PKI platform runs. 
• Provision, configure & support resilient hybrid cloud deployment architecture using the automation framework and make it more efficient
• Manage scalability, capacity planning, redundancy, and resiliency.
• Maintain service availability and performance SLAs based on business and product requirements.
• Contribute to documentation related to design, deployment, validation, operations and DR/BCP.
• Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and support the operations team in implementation.

Qualifications

Your Experience 

• 8-10 years of hands-on Linux experience in managing and supporting Linux server infrastructure in RHEL/Ubuntu.
• Strong GCP compute and kubernetes engine knowledge
• Capability to automate infrastructure related processes using programming languages such as Python, JavaScript/TypeScript, Golangt, etc.
• Experience with programming frameworks such as Flask, NestJS, Gin, etc.
• Understanding/experience working with microservice patterns such orchestration based Sagas using tools such as Conductor
• Experience with Linux and container infrastructure CI/CD platform
• Create and maintain operational runbooks.
• Experience in configuring and supporting HashiCorp Vault
• Design and performance tuning for Linux infrastructure and API, in-depth knowledge of multi-tier web applications.
• Solid understanding of API infrastructure optimization and security.
• Fluent in Linux security & system hardening, vulnerability management & patching process.
• Familiarity with CIS compliance levels.
• Must be comfortable with Ansible, Chef or similar configuration management tool to manage infrastructure as code and source code control systems such as GIT or SVN.
• Ability to work cross-functionally across multiple business units, such as product development and engineering
• Experience with configuring and supporting Certificate Authority, OCSP, and HSM solutions
• Understanding of NIST, IEEE, FIPS security standards. NIST 1800-16, NIST 800-52, RFC5280,..
• Experience with certificate request protocols, SCEP, ACME, CMP, or similar
• Participate in 24x7 on-call rotation
• Must be able to collaborate with a global team spread across multiple time zones 
• Strong technical writing skills to support required documentation
• Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required.

Additional Information

The Team

This is not a traditional IT department!  We partner closely with our security, engineering and product teams, to secure our state of the art cyber security solutions

Working at a high-tech cybersecurity company within Information Technology is a once in a lifetime opportunity. You’ll be joined with the brightest minds in technology, creating, building, and supporting tools that enable our global teams on the front line of defense against cyberattacks. We’re joined by one mission – but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team that feels excitement at the prospect of a challenge and feels a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.