Staff IT Systems Engineer, Identity & Access Management

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. 

Job Description

Your Career

Palo Alto Networks is looking for a talented Staff IT Systems Engineer, Identity & Access Management who will be responsible for maintainability, build and configuration of user identity & authentication services, single sign on (SSO) and access automation.

User Identity and SSO platform provides critical services to customers, partners and enterprise users. It also enhances user experience with automation and faster response. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role strengthening our identity services.

Your Impact 

• Implement and support the SSO. MFA and user access provisioning services
• Develop and maintain IAM policies, procedures, and standards
• Partner with IT and product teams for SSO and user registration integration
• Maintain and support API based micro services for customizing customer and partner registration
• Manage scalability, capacity planning, redundancy, and resiliency
• Maintain service availability and performance SLAs based on business and product requirements
• Work with other Identity Platform engineers to deploy and maintain services, capacity planning, create and review operational runbooks
• Contribute to future roadmap, design, deployment, validation, operations and DR/BCP
• Design proactive service monitoring, alerting and trend analysis of the services, and implement self healing
• Participate in on-call support rotation and handle IAM-related incidents as needed

Qualifications

Your Experience

• 8+ years of hands-on experience in managing and supporting identity & access technologies, like Okta, Azure AD, Ping Identity
• Very strong knowledge of SSO, MFA and user identity management domain
• Advanced understanding of SAML, OAuth, and SCIM standards and protocols and practical knowledge of their implementation
• Knowledge of directory services, preferably active directory
• Familiarity with privileged access management platforms
• Ability to work cross-functionally across multiple business units, such as IT application, infrastructure, and product development teams, primarily integrating applications and users with identity services
• Strong technical writing skills to support required documentation
• Passion, drive, energy, a sense of humor, and a great attitude!
• Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience or equivalent military experience required

Additional Information

The Team

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $109,900/yr to $178,200/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Is role eligible for Immigration Sponsorship?: Yes

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.