Principal Technical Marketing Engineer (SASE/SSE products)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

As a Sr. Technical Marketing Engineer for Prisma Access at Palo Alto Networks, you will join a team responsible for driving our SASE/SSE products , including SaaS, IaaS, Network Virtualization and best in class Cloud delivered Security Services. You will work with cutting-edge technology, redefining the future of network security. 

This role supports field account teams and key customers by developing technical communications and programs, including best practices, competitive reviews, and demo environments. Responsibilities include product performance during evaluations, competitive and technical gap analysis, and aiding product management in identifying innovations. This critical customer-facing position offers significant impact potential.

The ideal candidate would be able to collaborate with marketing and sales teams to execute go to market strategies, act as a thought leader at the industry level, evangelizing the products and product strategy both internally and externally.

Your Impact

• Technical Marketing Strategy - Develop, continuously refine, and execute the technical marketing plan for critical accounts to drive engagement and sales
• Content Creation - Create, maintain, and deliver effective technical tools, whitepapers, demos, videos, and technical training for sales teams, customers, and partners
• Automation Leadership - Lead automation initiatives within and across cross-functional teams, striving to achieve technical and operational excellence throughout the release process
• Competitive Analysis - Conduct competitive research and testing to identify key advantages of our product lines and effectively communicate them to sales, customers, and partners
• Technical Evangelism - Act as a key technical evangelist for Palo Alto Networks, speaking at seminars, conferences, customer briefings, and internal meetings
• Product Enhancement - Collaborate with engineering to identify product gaps based on competitive analysis and work with Product Management (PM) to drive enhancements
• Domain Authority - Serve as the domain authority on Palo Alto Networks products, providing Systems Engineers with information on competitive questions
• Sales Support - Identify sales challenges arising from competitive situations and provide viable solutions
• Technical Documentation - Document technical concepts to ensure our products are well understood and utilized to their fullest potential
• Competitive Lab Setup - Setup and maintain a competitive test lab, including test harness, competitive products, and automation environment
• Product Testing - Configure and test competitive products, evaluating their strengths in security efficacy and product features
• Own the technical product areas in Prisma Access/SSE/SASE domain.
• Customer Focus - Maintain a passion for the customer journey, user experience, and usability with a knack for simplicity

Qualifications

Your Experience 

• Experience - 5+ years of experience as a Technical Marketing Engineer in the network/cybersecurity field or as a DevOps/Solution Architect, preferably for networking or data security products with focus on RUM, Observability, DEM, or APM is a plus
• Technical Proficiency - Automation experience with Java/Python, SASE/SSE expertise - SWG, CASB, DLP, FWaaS protocols, Threat Protection, Virtualization, Cloud Infrastructure knowledge - GCP, AWS, Azure
• Agility - Ability to deliver high-quality work in an agile, fast-paced environment
• Networking Knowledge - Prior experience with networking; cloud security experience is an added advantage
• Track Record - Proven track record of creating products from concept to market success
• User Experience Focus - Strong focus on end-user experience and data visualization tools and technologies
• Communication Skills - Excellent written and verbal communication skills, strong presentation skills, and trade show experience - Capable of communicating at both business and technical levels with internal teams, customers, partners, and executives
• Customer Advocacy - Strong customer advocacy skills with experience in handling difficult customer situations
• Initiative - Fast learner with strong initiative and a sense of ownership, committed to getting things done
• Automation Expertise - Experience with automation tools, building dashboards, etc.
• Documentation Skills - Experience in writing and editing technical documentation and operational procedures
• This combined role will leverage your technical expertise, customer advocacy, and product management skills to drive the success of our Cybersecurity SASE Visibility and Analytics products, ensuring top-tier digital experience monitoring and comprehensive security solutions

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management team helps us do just that.

This team provides the behind-the-scenes support for our products by being a source of information for our Systems Engineers, staying on top of the environment we sell in and helping to implement technical solutions based on our clients' feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $159000 - $230000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.