Palo Alto Networks

Principal Site Reliability Engineer (SaaS Security)

Santa Clara, CA US
USD 144k - 233k
Kafka Hadoop MySQL MongoDB GCP Docker Ansible Go Shell Kubernetes TensorFlow Terraform Elasticsearch Python AWS Azure

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, metrics, troubleshooting, security, and reliability.

Our stack includes Kubernetes, Docker, GCP, AWS, Azure, Ansible, Terraform, Vault, Backstage, Gitlab, Tensorflow, Datadog, Elasticsearch, Kafka, Hadoop, MySQL, MongoDB, Python, and Go.

Your Impact

  • Contribute to the success of SRE and DevOps
  • Develop expertise in new technologies
  • Work with developers, researchers, data scientists, and security experts
  • Design, build and operate reliable, secure Cloud infrastructure
  • Ensure that applications are production-ready, scalable, and reliable
  • Develop tools and automation frameworks
  • Automate robust deployment of robust services
  • Orchestrate end-to-end monitoring and alerting
  • Participate with SRE and Dev teams in the on-call rotation
  • Lead root cause analysis of critical business and production issues


Your Experience

  • BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required
  • Expertise in configuration management with a framework such as Ansible, Terraform, Helm
  • Experience in Production Engineering, DevOps, or Site Reliability
  • Expertise in private or public cloud
  • Linux administration, internals, and network troubleshooting
  • Proficiency with programming languages like Python, Golang, and shell scripting to automate tasks
  • Familiarity with CI/CD pipelines, GitLab and GitHub preferred
  • Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions
  • Excellent written and verbal communication, able to collaborate and rally support
  • Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive
  • Passion for infrastructure and monitoring as code
  • Ready to understand and dissect new technology stacks quickly
  • Good to have - Data Store experience - Mongo/ Elastic Search/ Kafka

Additional Information

The Team

Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are continually innovating — challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and motivated by the unknown risks facing our everyday lives that are only mitigated by a secure digital environment.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $144,200/yr to $233,200/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.


Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.

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