Principal Site Reliability Engineer (Cloud Services - AI Infrastructure)

Company Description

Job Description

Your Career

We are looking for an exceptional Principal Site Reliability Engineer to enhance our ATP Infra team. This role will work on producing mission-critical platforms, tools, and processes that will ensure the highest levels of availability and reliability of all our applications. We need creative and innovative problem solvers who can partner with our developers and researchers to make the services more usable. The ideal candidate will possess a deep understanding of cloud infrastructure, particularly within the Google Cloud Platform (GCP), and have a proactive approach to exploring new tools/frameworks to elevate our infrastructure automation, stability and scalability.

Your Impact

• Write automation code for provisioning and operating infrastructure at massive scale
• Design, build and operate Cloud infrastructure to enable reliable and rapid deployment of microservices with effective monitoring and resilient operations
• Work with development teams to make sure the applications are production ready, scalable and reliable from the grounds up
• Identify and drive opportunities to improve automation for code deployment, management, and visibility of application services
• Develop tools and framework to automate operational tasks, deployment of machines, services, applications
• Establish end-to-end monitoring and alerting on all critical components of the application
• Participate in the on-call rotation supporting the platform and or the production application
• Directs root cause analysis of critical business and production issues
• Develop and mentor other SREs on standard methodology from Infra orchestration and troubleshooting application service in production
• Represent SRE in design reviews and work cross-functionally with Engineering teams on operational readiness

Qualifications

Your Experience

• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required
• Expertise in configuration management with a framework such as Terraform, Ansible, and Helm
• Strong experience with Kubernetes
• Strong Linux administration, internals, and network troubleshooting
• Expertise in Google cloud computing (GCP) and resource management/operations on its related services
• Proficiency with a programming language like Python and shell scripting to automate tasks
• Strong experience with CI/CD pipeline, GitHub, Jenkins, Artifactory 
• Strong experience with metrics and monitoring tools such as Grafana and Prometheus 
• Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions
• Strong fundamentals in API gateway including Nginx or Envoy
• Experience with cloud infrastructure and their performance & cost optimizations
• Experience with AWS is a big plus
• Excellent interpersonal skills and the ability to work well in a team
• Passionate to learn, understand, and dissect new technology stack quickly on own
• Have experience on building and managing large relational database cluster (MySQL/Percona etc.) will be a plus

Additional Information

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.and downtime.

Compensation Disclosure 

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147000 - $237500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.