Domain Consultant - Cortex

Location: Santiago, Chile

Time Type: Full time

Job Description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Team

Pre-Sales Engineer - We have brought a technology to market that is reshaping the security landscape. Our Systems Engineering team works hand in hand with the Sales team to help provide technical support and guidance to our customers on our products and solutions during the purchase-making process. You will identify complex security challenges in your potential customers’ environments and drive solutions using our market-leading security products and services.

Job Summary

As a Domain Consultant for SOC Transformation, you will be the subject matter expert for our Cortex portfolio, a next-gen, AI-powered security operations platform. You will play a pivotal role in architecting technical solutions that align with and secure a customer’s key business imperatives. In this role, you will evangelize our industry-leading solutions across XDR, SOAR, and Attack Surface Management to establish Palo Alto Networks as the customer's cybersecurity partner of choice.

Key Responsibilities

• Proactively collaborate with account teams to recommend and develop customer solutions within the Cortex specialization.

• Present technical solutions and the Cortex value proposition to diverse audiences, from technical practitioners to senior leadership.

• Serve as the primary technical contact for the Cortex portfolio, leading the technical response for RFIs and RFPs.

• Lead and support compelling customer demonstrations that showcase the unique value and differentiation of our Cortex solutions.

• Scope and lead Proof of Value (PoV) projects, applying best practices to ensure a technical win and drive high validation rates.

• Architect innovative solutions that help customers strengthen and simplify their security posture using the Cortex platform.

• Lead strategic conversations on industry trends and emerging security landscapes, positioning Palo Alto Networks as a thought leader.

• Act as a key conduit for customer feedback, channeling insights to Product Management and R&D to influence product evolution.

Qualifications

Required Qualifications

• Minimum of 6 years of experience in Security Operations or pre-sales/sales engineering focused on SIEM, SOAR, SOC, and/or XDR/EDR environments.

• Demonstrated expertise in Security Operations Center (SOC) processes and workflows.

• Advanced technical knowledge of SIEM and/or SOAR solutions.

• Ability to travel as required for in-person customer meetings and engagements.

• Proficiency in English, both written and verbal.

Preferred Qualifications

• Experience with IBM QRadar design, deployment, or pre-sales is highly desirable.

• Proven experience working directly with customers, demonstrating strong problem-solving skills and a proactive attitude.

• Scripting experience, particularly with Python, is considered a plus.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.