Associate Systems Engineer

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career 

As an Associate Systems Engineer, you will join a cohort of recent college graduates for an immersion into Palo Alto Networks platform, automation, and cybersecurity across network, endpoint, and cloud. This program includes up to 24 months of formal technical instruction with hands-on labs, both group and individual projects, technical study, and professional skills development.  As you advance through the program, you will be placed with various sales engineering teams to learn how to support customers during the pre-sales process.  

While ramping on the Academy development track you will work alongside other SE teams to learn and support the other critical work with customers within the presales process. As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before.

Upon completion of the program, you will have gained proven technical and professional skills, shown qualification across multiple certifications, and rotations with senior SEs to take on a field SE position based on business needs. Our SEs are among the best in the cybersecurity industry, with a deep technical understanding of cybersecurity products, integrations, and the critical cyber threats facing our potential customer’s environments. 

Your Impact 

• Learn the technical aspects and business value of Palo Alto Networks products
• Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products
• Establish yourself as a trusted team member to Technical Solutions leadership and colleagues while contributing to sales wins throughout the program 
• Architect and propose solutions that address the identified cybersecurity problems in each customer’s unique environment 
• Develop presentation skills and understanding of business and technical discovery methods
• Ensure ongoing customer success, support, and adoption of cybersecurity solutions 
• Understand and effectively differentiate against our top competitors 
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions 
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved 
• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (SASE, XDR, public cloud, security, networking, etc.) 

Qualifications

Your Experience 

• 4-year undergraduate degree, preferably in a business or technical field of study
• Understand and effectively present complex concepts to technical and non-technical audiences 
• Strong analytical skills to evaluate complex problems and a systematic approach to creating solutions 
• Effective time-management skills and study habits 
• Awareness and desire to learn modern cybersecurity prevention utilizing automation, cloud, endpoint, and network technologies

Additional Information

The Team 

As part of our Technical Solutions team, CAMP allows you the time to build your technical and customer engagement skills. Upon graduation, you move into your next role to support a sales team with technical expertise and establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our Technical Solutions team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyber threats. 

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.