QA Engineer

WHO WE ARE

Pallet is a company dedicated to disrupting the logistics industry. Located in San Francisco, CA, we've secured $21 million in funding from investors, including Bain Capital Ventures and Bessemer.

Our flagship product is a Transportation Management System (TMS) and Warehouse Management System (WMS) designed to streamline business operations. We've eliminated data entry, integrated warehouse management, automated billing processes, and more. At Pallet, we provide end-to-end logistics visibility, control, and optimization. Our TMS and WMS offer the tools to enhance logistics operations, reduce costs, and improve customer satisfaction with faster and more reliable delivery times for logistic providers.

Join us on our journey to transform the logistics industry and be a part of the future of business growth with Pallet.

ABOUT THE ROLE

We are seeking a QA Engineer to join our team at Pallet. The ideal candidate will be detail-oriented, have startup experience, and possess deep product insight. As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our cutting-edge products.

SOME THINGS YOU MAY BE WORKING ON

• Champion user needs by understanding and advocating for user expectations, ensuring that the product meets both functionality and usability standards.
• Communicate effectively with stakeholders to define requirements, clarify specifications, and provide iterative feedback throughout the product development lifecycle.
• Actively contribute to the QA perspective in project discussions, ensuring alignment with overall project objectives and quality standards.
• Drive continuous improvements in testing processes and methodologies to enhance efficiency, effectiveness, and automation coverage, all while prioritizing user needs.
• Work with the QA team to prioritize critical test cases and expedite their automation to ensure timely release cycles.
• Conduct exploratory testing as needed to uncover potential issues and edge cases that are not addressed by existing automated tests.
• Foster strong collaboration with product and engineering teams to ensure smooth and consistent project execution.
• Design, code, and maintain robust automated test scripts using Playwright with TypeScript, tailored to both API and UI testing needs.
• Seamlessly integrate automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines to support continuous testing efforts.
• Collaborate with development and QA teams to develop and implement comprehensive test strategies that address both functional and non-functional requirements.
• Execute automated tests across various stages of the development lifecycle, analyze outcomes, identify defects, and generate detailed reports to drive product improvements.
• Identify, document, and resolve testing issues, optimizing test scenarios to minimize execution time and maximize automation efficiency.
• Maintain close interaction with developers, product managers, and other stakeholders to fully grasp requirements and ensure the high quality of final deliverables.
• May require manual testing from time to time. 

YOU HAVE

• 3-5 years of professional experience in software quality assurance, emphasizing automated testing
• Minimum of 3 years dedicated experience with Playwright and TypeScript, demonstrating a strong capability in developing automated test scripts.
• Extensive experience in dynamic startup environments, showcasing adaptability and rapid problem-solving skills.
• Exceptional attention to detail and robust problem-solving capabilities, essential for effective issue identification and resolution.
• Excellent interpersonal and team collaboration skills, with a proven ability to communicate effectively across all levels of an organization.
• Skilled in crafting and executing comprehensive product testing strategies
• Demonstrated success in testing complex software systems under the high demands of a fast-paced startup setting.
• Deep understanding of QA methodologies, diverse testing techniques, and current best practices** to enhance testing efficiency and effectiveness.
• Proficiency in utilizing major test management tools and systems, such as TestRail, Playwright, and JIRA, to maintain and manage test cases and defects.
• Well-versed in agile development methodologies, especially Kanban, to seamlessly integrate with the existing QA team.
• Proven expertise with automated testing tools,, ideally Playwright and TypeScript, tailored to API and UI automation for thorough system testing.

OUR CULTURE

⚡Pallet, nestled in the vibrant heart of San Francisco, just a stone's throw away from Montgomery Station, is more than just a workplace. We're a community where transparency thrives, and we embrace a collective spirit when it comes to problem-solving. 

🚀 Our team is a diverse tapestry of top talent, with experience from companies like Ramp, Scale AI, Watershed, Rippling and a multitude of FAANG ex-employees. Their passion fuels our collaborative and industrious culture. But hey, we're not all about work—monthly happy hours, weekly paid dinners, and leisurely coffee strolls through bustling downtown SF are just a taste of the fun we add to the mix.

OUR INTERVIEW PROCESS

This is our process for most of our roles, but sometimes stages are subject to change from time to time, we will definitely notify you of the change ahead of time.

Step 1: ✋ Chat with hiring manager - Charlotte - 30 mins

Step 2: 📙 Take home assignment - 2 days to complete  

Step 3: 💬 Technical interview - 45 mins

Step 4: 🗣️ Final interview - 1.5 hours

✅ Brief Background Check and Reference Check 

COMPENSATION RANGE

17 to 21 lakhs plus equity 

Our company Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.