Program Manager, Expert

Location: Oakland, CA, US, San Ramon, California, United States

Employment Type: Full-time

Requisition ID # 174597 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Technology & Security

Work Type: Hybrid

Job Location: Oakland; San Ramon

Department Overview

It is an exciting time to be at PG&E as we are embarking on our 10-year True North Strategy, an enterprise strategy that sets a clear vision of what it means to achieve our Purpose: Delivering for Our Hometowns, Serving Our Planet, and Leading with Love. 

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Powering PG&E with innovative solutions & services that drive reliability, security, and customer satisfaction. We are the trusted, climate-resilient, smart, digital utility platform that redefines the customer energy experience.

Position Summary

We are seeking a highly skilled and accomplished Expert Program Manager to lead and manage a portfolio of Enterprise data, analytics and artificial intelligence portfolio. This expert role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. Adept in managing stakeholder expectations, foster seamless cross-functional collaboration, and driven by a passion for innovative problem-solving.

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint $129,000 - $168,000. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Bay Area Min: $ 129,000 

Bay Area Max: $ 207,000 

This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center 2-3 days per week based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Serve as the enterprise intake and orchestration lead for AI initiatives, ensuring investments are aligned to corporate strategy, value realization, and responsible AI principles.
• Lead a portfolio of high-impact data, analytics, and AI programs, providing program governance, delivery oversight, and executive-level reporting.
• Enable enterprise data and AI transformation by collaborating with business, technology, and data management teams to improve decision-making, operational efficiency, and innovation.
• Manage program and project budgets, ensuring financial resources are used efficiently and projects are completed within the allocated budget.
• Identify potential risks to the success of projects and develop comprehensive mitigation plans to address these risks proactively.
• Lead cross-functional teams, fostering collaboration and effective communication among team members from different departments to achieve project objectives.
• Regularly update stakeholders on project progress, changes, and any issues that arise, ensuring transparency and alignment with business objectives.
• Track project milestones and assess the performance of projects to ensure they meet the set objectives and deliver the expected outcomes.
• Ensure project teams have the necessary resources, including personnel, technology, and tools, for timely and efficient execution of their tasks.
• Maintain comprehensive project documentation, including project plans, communication plans, risk logs, and status reports, to ensure all project information is accurately recorded and accessible.
• Ensure robust project governance to ensure compliance with internal audit requirements
• Drive continuous improvement and innovation in the delivery of IT programs by identifying opportunities for process enhancements and implementing best practices.

Skills:

• Strong understanding of artificial intelligence and data analytics digital trends.
• Has led large scale complex programs to successful completion
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage budgets and resources.
• Strong problem-solving and decision-making abilities.
• Ability to collaborate effectively and drive clarity in ambiguous situations
• Passionate and driven self-starter who consistently strives to achieve outstanding results.

Qualifications

Minimum:

• Bachelor’s degree in computer science or job-related discipline or equivalent experience
• 8 years of experience in technology programs and project management

Desired:

• 5+ years of experience in managing AI projects
• 5+ years of experience in demand management
• Experience in PPM Tool such as Planisware
• PMP from PMI
• SAFe Agilist
• SAFe Lean Portfolio Management