Principal Solution Architect
Department: Revenue
Location: Remote - United States, Remote - Canada
Employment Type: FullTime
About Owner.com
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains.
Our vision
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
Our team
Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.
Why we're looking for you
As we continue our hypergrowth journey, we need a technical visionary to own and evolve our Salesforce CRM architecture. Our CRM is heavily customized with 400+ Flows, and while we don't currently have severe technical debt, we need a strategic leader who can design for scale while maintaining our velocity. You'll be the design authority who ensures what we're building today is future-proof for the long term.
The impact you'll have
Design and evolve Salesforce architecture for hypergrowth
Establish architectural principles that accelerate development velocity
Implement lean governance that maintains integrity while enabling speed
Make decisive trade-offs that balance immediate needs with long-term vision
Transform technical debt management into a business enablement strategy
Lead the technical aspects of major initiatives including Revenue Cloud implementation
Optimize our Flow-customized environment for performance and maintainability
Who you'll work with
Reports to Director of Revenue Architecture
Partners closely with Data Engineering for integrations and data architecture
Works with RevOps development team operating in Agile model
Collaborates with stakeholders across the organization for CRM initiatives
What we're looking for
Salesforce CTA or equivalent depth with clear path to CTA
Application Architect and System Architect certifications
8+ years architecting complex Salesforce solutions
Deep Flow-based automation expertise
Extensive data modeling, security, and integration pattern experience
Solutions that scale from hundreds to thousands of users
Modern DevOps practices: source control, CI/CD, testing
Apex and LWC development experience
Pay and Benefits
Estimated base salary range: $190,000 - $230,000k for U.S./Canada-based employees, plus meaningful pre-IPO equity
Comprehensive health coverage, 100% remote work, unlimited PTO – plus extra fun perks!
🚩 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.
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