Your Daily Adventures Will Include:
- Partnering with product managers, designers, and analysts to deeply understand the needs of our users and build a product that serves those needs
- Working with commercial and open-source real-time communication software to manage calls, meetings, and security
- Applying machine learning, NLP techniques and GenAI capabilities to create smart features
- Setting direction for the team and help guide engineering vision
- Finding quick ways to prototype and test possible solutions to large problems
- Looking up and down the stack for the best return on investment for any given pain point
- Working on one of the most visible parts of Outreach’s product - to both our customers and the rest of our organization.
- Improving the team and company – you will be an active participant in our culture (mentorship, interviewing, and new initiatives)
- Owning relationships with other engineering teams and collaborate with other functions within Outreach
Basic Qualifications:
- 12+ years of professional software development experience
- Previous success developing and shipping large-scale web applications and skilled with web technologies including Javascript/Typescript, HTML, CSS, and React (or framework of your choice)
- Experience with cloud-based service applications and shipping production quality code in Java, Go or C++
- Familiarity working with machine learning, NLP or GenAI
- Proven track record of senior technical leadership at a company with a strong engineering culture
- Strong knowledge of shipping impactful and complex software projects
- Ability to set technical and cultural standards for engineers
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