Systems Analyst Lead

Location: New Hudson, Michigan, United States

Time Type: Full time

Job Description

About Pratt Miller, an Oshkosh company

Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, prototype manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster.

We are seeking a Systems Analyst Lead who would be in charge of executing the design, deployment and overall management of enterprise computers, servers, and systems. Who is able to partner with cross system teams to ensure scalable and repeatable technology solutions to support business and stakeholder requirements. 

Systems Support & Troubleshooting

•  Provide Tier 3 escalation support and perform root cause analysis for complex system and enterprise software issues.
• Configure and manage system settings, permissions, and policies within Windows and Linux environments to resolve enterprise-level issues.
• Gather and analyze system data to diagnose performance degradation, outages, and application failures.
• Utilize ITIL methodology and ticketing systems to manage incidents, changes, problems, and service requests while maintaining SLA compliance.

Project Leadership & Enterprise Collaboration

• Lead departmental cross-team IT projects and technical workstreams to drive process optimization and measurable ROI.
• Serve as SME during incident management and major system events, guiding resolution efforts and post-incident documentation.
• Advise business analysts, stakeholders, and cross-functional technology teams on best practices for executing technical requirements.
• Conduct system customizations, implementations, upgrades, and documentation for business-critical systems.
• Coach and mentor team members on best practices for supporting enterprise software and infrastructure.
• Communicate effectively with business and IT stakeholders to deliver scalable, repeatable technology solutions.

Technical Integration & Development Support

• Demonstrate advanced understanding of API development and message protocols including REST, SOAP, XML, JSON, and tools such as Postman.
•  Support integration across enterprise systems to ensure seamless data exchange and operational continuity.

Virtualization & Network Management Experience

• Administer Virtual Desktops and Hypervisor technologies including virtual machine provisioning, configuration, performance tuning, patching, and lifecycle management.
• Diagnose and resolve VLAN, DNS, DHCP, and TCP/IP-related issues using tools such as Wireshark and TCPdump.
• Help support network performance optimization and ensure secure, stable connectivity across business systems.

Other Requirements

• In-office work and regular attendance required.

MINIMUM QUALIFICATIONS:
• Five (5) or more years of experience in the field or in a related area.
• Development, documentation, process flows, manage multiple tasks, ITSM, troubleshooting, configuration, operations systems, database, messaging, API, system integration, testing, release planning.
• Written and verbal communication, customer service, stakeholder alignment, relationship building, time management, team collaboration, leadership, coaching, mentoring, public speaking, delegation

STANDOUT QUALIFICATIONS:
• Bachelor's degree in Information Technology or related field

#LI-TA1

Pay Range:

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email [email protected].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.