Salesforce Solution Architect

Location: Costa Rica

Department: Professional Services

Who We Are 

At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier!) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart?  

We’re a fast-growing, people-first U.S. company that believes in building thoughtful, user-friendly systems to support our employees and customers. As we expand, we’re looking for talented Salesforce Admins in Costa Rica who bring both technical know-how and strong collaboration skills. 

We deeply value the expertise in Costa Rica and are committed to a remote-first culture that enables you to thrive in your role—no need to relocate. 

The Role 

The Solution Architect will be responsible for designing and implementing scalable, high-performance Salesforce solutions that align with our client's business objectives. As a Salesforce Solution Architect, you will collaborate with cross-functional teams, understand business requirements, and translate them into effective and efficient Salesforce solutions. 

What You’ll Be Doing 

• Lead requirements gathering sessions, proactively drawing out requirements from stakeholders. 

• Define the system landscape, identify gaps between current and desired end-states, and deliver a Salesforce solution. 

• Create requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and share with project stakeholders. 

• Create workflow diagrams to document current and future business environments. 

• Develop wireframes, to ensure visualization of the UI is crisply understood by the client. 

• Respond and communicate efficiently between the business, technology, and QA team on projects and facilitate resolution of user issues as and when necessary. 

• Lead functional team to determine the best solution to implement (decisions around declarative vs programmatic vs AppExchange, etc.) 

• Lead hands-on solution deployments across sandboxes and production orgs. 

• Stay current on Salesforce releases, new features, product roadmaps, and applications available from 3rd parties on the Salesforce AppExchange. 

What You Bring 

• 5+ years as a Salesforce Solution Architect with experience in end-to-end implementations including from scratch. 

• Salesforce integration experience, including between different business systems and working with integration tools.   

• Exceeds at advanced Salesforce configuration, process automation and implementation activities following Salesforce best practices. 

• Exceptional client handling skills – able to work with all levels within the client portfolio. 

• Proven experience in overseeing the direction, development, and implementation of Salesforce solutions. 

• Excellent understanding of the capabilities and limitations of declarative configuration and when Apex and Visualforce should be used. 

• Salesforce Certifications required and should be open to getting certified. 

• Good written and spoken English (B2 level or higher) 

• Must have previous experience working with US based companies 

• Located in Costa Rica and legally authorized to work (citizen, resident, or valid work visa) 

• Comfortable working from home with a reliable internet connection 

Why You’ll Love Working Here 

We take care of our people. Our benefits are designed to help you live well—inside and outside of work: 

• Work from anywhere in Costa Rica – your home, your space, your schedule 

• Grow with us – continuous learning, mentorship, and challenging projects 

• Global collaboration – be part of a diverse team that values your perspective 

• Connected culture – Slack, virtual events, and real relationships (not just tasks) 

• Flexible hours that respect work-life balance and your time zone 

Let’s Make an Impact Together 

If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion. 

Ready to grow with us? Apply now. Let’s build something great together.