IT Systems Engineer
Team: IT
Location: Sacramento, CA
Commitment: Regular, Full-Time Employee
Workplace Type: onsite
Key Responsibilities
- Plan, deploy, and configure servers, storage systems, networks, cloud applications, and other IT infrastructure components to meet organizational needs.
- Ensure systems are running optimally by conducting maintenance, applying updates and patches, and monitoring system performance and availability.
- Diagnose and resolve hardware, software, and network issues. Provide Tier 2/3 technical support to end-users and IT Helpdesk staff.
- Implement and maintain security protocols, including firewalls, antivirus solutions, and intrusion detection systems. Perform regular security audits and vulnerability assessments.
- Develop scripts and tools to automate tasks, improve system performance, and enhance operational efficiency.
- Maintain detailed documentation of system configurations, changes, and processes. Generate reports on system performance, usage, and incidents.
- Work closely with cross-functional teams to align IT systems with business goals, support projects, and ensure seamless integration of new technologies.
Required Experience
- Bachelor’s Degree in Computer Science, Management Information Systems, or equivalent experience.
- A minimum of 3+ years of IT Systems Administration experience.
- Experience with corporate data/knowledge management.
Preferred Experience
- Experience working in biotech, healthcare or another highly regulated environment.
- Advanced knowledge of Microsoft 365 including Entra ID, Exchange Online, Intune, SharePoint Online.
- Mobile device management (MDM) experience.
- Working knowledge of administering on premise virtual environments.
- Experience with enterprise backups, replication, and disaster recovery.
- Experience with configuring, modifying, and troubleshooting Okta Application Integrations.
- Working knowledge of infrastructure automation and management.
- Experience with setup, administration, and maintenance of NAS/SAN storage arrays.
- Experience with managing enterprise firewalls, networking equipment, and wireless access points spanning multiple physical locations, subnets, and VLANs.
- General knowledge of programming principles and comfort with using common scripting languages such as Python, and PowerShell.
- General understanding of system integration approaches and requirements.
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