Sr Software Engineer - Cloud Automation & AI Systems

Location: Nashville, TN, United States

Software Engineer 3 – Cloud Automation & AI Systems

Oracle Cloud Infrastructure (OCI) is building the future of cloud operations through Incident Response Center as a Service (IRCaaS), a strategic initiative focused on transforming incident management from a highly manual process into an AI-driven, automated platform.

Today, thousands of customer-impacting incidents are managed across OCI every year, with a significant portion of engineering effort spent on coordination, communication, workflow execution, and post-incident analysis rather than direct remediation. IRCaaS is designed to automate and orchestrate these activities through intelligent workflows, AI-assisted decision making, and scalable platform services that improve operational efficiency and accelerate incident resolution.

As a Software Engineer 3, you will play a key role in designing and building the platform capabilities that power this transformation. You will work across automation, orchestration, user experience, governance, AI-enabled workflows, and cloud-native services to create a highly scalable system that supports the full incident lifecycle—from detection and declaration through investigation, response, recovery, implementation, and closure.

This role offers a unique opportunity to work on one of OCI's strategic operational transformation initiatives while developing expertise in AI-driven systems, cloud-scale automation, distributed services, and operational excellence. Engineers on this team will help shape the future of autonomous cloud operations and will be well positioned to influence future AI initiatives across the broader organization.

Must-Have Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or related technical field, or equivalent practical experience.
• 3-5+ years of professional software engineering experience developing production-quality applications or services.
• Strong programming skills in Java, Python, Go, C#, or similar object-oriented programming languages.
• Experience designing, developing, and maintaining distributed systems, microservices, or cloud-native applications.
• Experience building backend services, APIs, workflow systems, automation platforms, or operational tooling.
• Knowledge of software engineering fundamentals including data structures, algorithms, testing, debugging, and performance optimization.
• Experience working with service integrations, event-driven architectures, or asynchronous processing patterns.
• Familiarity with cloud computing concepts and large-scale production systems.
• Strong problem-solving, communication, and collaboration skills.

 

Nice-to-Have Qualifications

• Experience with Oracle Cloud Infrastructure (OCI), AWS, Azure, or Google Cloud Platform.
• Experience building workflow automation, orchestration platforms, or event-driven systems.
• Experience with observability, monitoring, telemetry, logging, tracing, incident management, or service health platforms.
• Exposure to AI/ML-enabled applications, LLM integrations, retrieval systems, agent-based workflows, or intelligent automation solutions.
• Experience integrating operational systems such as ticketing platforms, knowledge bases, collaboration tools, or workflow engines.
• Experience developing internal platforms, developer tools, or operational automation frameworks.
• Familiarity with Kubernetes, Docker, Terraform, or infrastructure-as-code technologies.
• Experience working in highly available, mission-critical, or regulated production environments.
• Interest in applying AI technologies to improve engineering productivity, operational efficiency, and customer outcomes.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Join Oracle Cloud Infrastructure (OCI) and help build the next generation of AI-powered cloud operations. As a Software Engineer 3, you will develop cloud-native services, intelligent automation, and AI-assisted workflows that improve reliability, accelerate problem resolution, and transform how large-scale production systems are operated. You'll work at the intersection of distributed systems, cloud infrastructure, operational automation, and applied AI to help shape the future of autonomous cloud operations.