Senior Site Reliability Engineer

Location: BENGALURU, KARNATAKA, India

At Oracle Cloud Infrastructure (OCI), we are building the future of cloud for enterprises with the agility of a startup and the scale of a global enterprise leader. Compute is one of OCI’s foundational organizations, responsible for delivering the core infrastructure powering Virtual Machines (VMs) and Bare Metal (BM) services.

As an OCI Site Reliability Engineer (SRE), you will work closely with development and product teams in a shared full-stack ownership model across multiple services and technology domains. You will develop deep expertise in service architecture, dependencies, configurations, and operational behavior across large-scale production environments.

You will be responsible for improving the reliability, scalability, performance, and operational efficiency of OCI Compute services. The role includes handling critical customer incidents, supporting deployments, performing validation and operational testing, troubleshooting complex infrastructure issues, conducting root cause analysis (RCA), and driving service reliability improvements.

You will act as a key escalation point for complex production issues, leveraging strong knowledge of distributed systems, service topology, and infrastructure dependencies to identify mitigations and restore service health while partnering with development teams to meet SLA commitments.

The role also involves leveraging AIOps and intelligent automation to enhance monitoring, anomaly detection, event correlation, predictive alerting, RCA, and remediation workflows. Using observability platforms, telemetry analytics, and automation frameworks, you will help reduce operational toil, improve incident response, and enhance overall service reliability.

This is an opportunity to combine deep technical expertise with operational excellence to solve complex cloud infrastructure challenges at massive scale within Oracle’s next-generation cloud platform.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Responsible for operating and supporting production environments, including systems and databases that underpin critical business operations. Maintain the availability, scalability, and efficiency of Oracle Cloud Services, and help resolve complex infrastructure issues across test and production systems. This role includes handling customer incident tickets, deploying software, performing validation testing, and supporting system changes in controlled environments. You will be expected to perform root cause analysis whenever possible. For issues that are highly complex or outside your expertise, you will escalate to the appropriate developers or engineering partners. This is a critical role in ensuring the reliability and performance of Oracle products and services. You will also help uphold Oracle standards and best practices for large-scale distributed systems, and support service capacity planning, demand forecasting, software performance analysis, and system tuning as needed.