Senior Director, Product Management

Location: Nashville, TN, United States

Oracle's Strategic Customer Engineering (SCE) organization enables Oracle's most strategic customers to successfully plan, acquire, and consume OCI services at scale. Our customers run mission-critical workloads on Oracle Cloud, and our mission is to ensure customer growth plans can be translated into predictable and executable technical outcomes.

The Technical Demand organization serves as the planning and orchestration layer between Customer Management, Capacity Management, and Technical Delivery and acts as the authoritative source for customer demand visibility. The organization is responsible for intake, qualification, prioritization, governance, forecasting, planning readiness, and fulfillment alignment for strategic customer demand, driving the operational mechanisms that connect customer growth plans with capacity investments and delivery execution.

As Senior Director of Program Management, you will lead the Technical Demand organization within Strategic Customer Engineering and own the strategy, operating model, and execution framework for managing strategic customer demand at scale. You will apply extensive leadership experience across technical program management, customer engagement, portfolio planning, capacity management, and large-scale cloud operations to ensure customer growth priorities are translated into actionable capacity and delivery strategies.

You will define short-, medium-, and long-term strategies for the organization and establish the governance, planning, and decision-making mechanisms required to support Oracle's most strategic customer portfolios. You will regularly engage with senior executives across Customer Management, Capacity Management, Product, Engineering, and Delivery organizations, influencing investment, prioritization, and execution decisions that span organizational boundaries.

This role requires demonstrated experience building and leading high-performing organizations, operating effectively in complex matrixed environments, and driving alignment across senior stakeholders with competing priorities. Strong executive communication, analytical judgment, operational rigor, and the ability to influence decisions at the highest levels of the organization are essential.

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Leads the Technical Demand organization responsible for strategic customer demand planning, prioritization, forecasting, and governance, aligning customer growth requirements with capacity strategies and technical delivery across Oracle Cloud Infrastructure.