This role is primarily focused on operational responsibilities, with an emphasis on ensuring strict adherence to high compliance processes and procedures. The individual in this role will collaborate closely with cloud engineering and application engineering teams to implement automation and build robust cloud solutions. Key responsibilities include proactively managing incidents, resolving problems, and partnering with cross-functional teams to maintain efficient and effective IT operations. The ideal candidate will have expertise in implementing and maintaining ITIL processes and leveraging ITSM tools and methodologies to enhance service quality and customer satisfaction. Additionally, this role involves addressing complex infrastructure and cloud service challenges, developing long-term solutions to prevent problem recurrence, and driving continuous improvement in operational performance.
*Please note, this person needs to be a US Citizen because of the compliance program.
Ideal locations for candidates are the Central US and Eastern US.
Career Level - IC3
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
Oracle's Infrastructure Industries Global Business Unit is seeking experienced Operations Administrators for the High Compliance team. This team focuses on developing and maintaining SaaS instances aligned with region-specific high compliance standards, meeting customer demand for secure, automated SaaS solutions in Oracle’s Cloud Gov market. Candidates should have experience troubleshooting Linux-based applications; knowledge of virtual machines and SELinux (Security-Enhanced Linux) is beneficial but not essential. The role involves collaborating across multiple teams in different time zones and interfacing with a global application development organization.![Oracle](https://storage.googleapis.com/echojobs.io/static/logos/oracle-com.png)
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