Product Manager/Strategy 4-ProdDev

Location: United States

As a Product Manager, you will drive the vision, strategy, and delivery of AI-powered solutions that transform employee service experiences across Oracle. This role focuses on Smart Contact Center AI and Collaboration AI capabilities that enable more efficient interactions between employees, service teams, and business stakeholders through intelligent automation, virtual assistants, agent assist technologies, knowledge discovery, workflow orchestration, and conversational AI.

You will work across enterprise service organizations, technology teams, and key business stakeholders to identify opportunities where AI can improve employee productivity, reduce service friction, accelerate issue resolution, and enhance operational effectiveness. The role requires balancing strategic planning with hands-on product execution, translating business needs into scalable AI-enabled solutions, and ensuring successful adoption and measurable business outcomes.

Success in this role requires strong product management expertise, a deep understanding of enterprise AI technologies and user experience design, and the ability to influence cross-functional teams in a highly matrixed environment. You will help shape Oracle's internal AI enablement strategy while delivering solutions that create meaningful value for employees and service organizations worldwide.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Lead product strategy and execution for AI-powered employee service experiences, focusing on Smart Contact Center AI and Collaboration AI solutions that improve productivity, service quality, and operational efficiency across Oracle. Partner with business, technology, and operations teams to identify opportunities, define roadmaps, and deliver scalable AI capabilities that enhance how employees access support, information, and expertise.