As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales As part of the Customer Success Services (CSS) team, your primary role is to provide post-sales support and solutions to Oracle's customer base while advocating for their needs. This includes managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and offering expert guidance to ensure optimal performance, availability, and security of these cloud environments.
We are looking for skilled and self-motivated Cloud DevOps Engineers who possess a strong blend of infrastructure automation, architecture design and implementation, and operational optimization skills specific to Oracle Cloud Infrastructure services (OCI), along with excellent communication abilities.
The ideal candidate will be a forward-thinking IT professional with at least 10 years of industry experience, capable of tackling complex challenges independently. Prior experience in automating and architecting large-scale infrastructure solutions, preferably in OCI or similar cloud platforms, is essential.
Key responsibilities include resolving technical issues and collaborating with internal teams to implement best practices. You will also interact with customers to understand their needs, provide training, and ensure outstanding service delivery.
Career Level - IC4
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Customer Success Services (CSS) has more than 8000 senior technical experts globally, most of them engineers. Each of them comes with a wealth of experience in Oracle technology. Most are in long-term engagements with their customers and thus gain a unique understanding of their platforms, requirements, and business needs. CSS is a global organization, operating in 100+ countries for 20+ years, with a wealth of customers across all industries Thousands of customers around the globe rely on Advanced Customer Services for high performance and the efficient operation of their most critical business processes on Oracle environments.
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