Manager, Information Systems Architecture

.As an Upgrade Center Integrated Technologies Manager, you will support and drive CareAware and FetaLink upgrade projects for the Upgrade Center. You will be responsible for the success of the client upgrade meeting expectations, timelines, and budgets while providing effective situational leadership for escalations and operational issues. You will lead, direct and review the team's work to achieve operational or functional targets or objectives with measurable contribution towards the achievement of results for the team and department. You will identify, propose and lead team-and department-level quality and process improvement initiatives; participate and provide input on strategic initiatives and participate in resource management and planning. Finally, you will deliver consistent and timely training, guidance and feedback to encourage and promote associate success and growth through regular developmental conversations and identification of developmental opportunities 

Career Level - M2

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As an Integrated Technologies Manager in the Upgrade Center you will be responsible for managing a team of system engineers and technology architects , including any solutions they own, while helping drive the organizational metrics and goals. You will ensure the team is supported as they work on CareAware and FetaLink upgrades and migrations that deliver client-specific venue configuration, testing, and training. You are expected to maintain a collaborative and supportive environment that develops well rounded team members to deliver high quality projects.