Salary not listedPosted 3w ago
Real job — pulled straight from operatorequity’s careers page · Verified August 6, 2026 · No reposts.
Job description
operatorequity is hiring a Graphic Designer & Key Account Manager (Remote) — a contract, remote role. Apply directly on operatorequity's careers page below.
Graphic Designer & Key Account Manager
Location: Remote
★ PLEASE SUBMIT YOUR CV IN ENGLISH ★★ PLEASE INCLUDE A PORTFOLIO SHOWCASING YOUR GRAPHIC DESIGN WORK ★
Graphic Designer & Key Account Manager
Location: Remote — Argentina
Work Arrangement: This is a fully remote (telecommute) position.
Employment Type: Full-Time (Contractor)
Number of Openings: 1 Position
Industry: Retail & E-commerce / Custom Apparel
Compensation: $1,500 – $1,650 USD/month
English Proficiency: Advanced English (C1) is required for daily communication with U.S.-based customers.
Schedule: Full-Time | U.S. Business Hours
Start Date: As Soon As Possible
Our client is a fast-growing U.S.-based custom merchandise company specializing in premium branded apparel and promotional products. The organization partners with community groups, organizations, and businesses to create customized apparel that combines creativity, quality, and exceptional customer service.
Operating as a fully remote team, the company values collaboration, ownership, and innovation while delivering a personalized customer experience from concept to final production. Every project is approached with a strong focus on creativity, attention to detail, and long-term client relationships.
We're looking for a creative and customer-focused Graphic Designer & Key Account Manager to manage client relationships while designing custom apparel for a U.S. customer base.
This is a unique hybrid role combining graphic design, account management, and project coordination. You'll guide customers from their initial idea through the design process, artwork approval, production coordination, and final delivery. Every customer you work with has already expressed interest—there is no cold calling or outbound prospecting.
The ideal candidate enjoys balancing creativity with customer communication, thrives in a fast-paced environment, and takes ownership of every project from start to finish.
Customer Relationship Management
• Manage inbound customer conversations through email and text.
• Understand customer needs and recommend the best design and product solutions.
• Guide customers from concept through order completion.
• Build long-term customer relationships through exceptional service.
• Design custom apparel using Adobe Photoshop and Adobe Illustrator.
• Create production-ready mockups and artwork.
• Adapt designs for different decoration methods, including screen printing and embroidery.
• Ensure artwork meets production specifications and quality standards.
• Manage multiple customer orders simultaneously.
• Coordinate artwork approvals, proofs, production timelines, and deliveries.
• Collaborate with production teams to ensure projects are completed on schedule.
• Prioritize customer projects based on engagement and deadlines.
• Maintain accurate customer and order information within CRM systems.
• Track project progress from inquiry through delivery.
• Ensure all customer communications and project details remain organized and up to date.
Required Qualifications
• Advanced English proficiency (C1) with excellent written communication skills.
• Professional experience as a Graphic Designer with a strong portfolio.
• Advanced proficiency in Adobe Photoshop and Adobe Illustrator.
• Strong understanding of typography, composition, color theory, and visual design principles.
• Knowledge of print production requirements and artwork preparation for screen printing and embroidery.
• Experience communicating directly with customers.
• Excellent organization and time management skills.
• Self-motivated with the ability to work independently in a remote environment.
• Reliable computer and internet connection.
• Experience within the custom apparel, promotional products, or merchandise industry.
• Previous experience in Account Management, Customer Success, or Sales.
• Bachelor's degree in Graphic Design or a related field.
• Familiarity with U.S. college organizations or branded merchandise markets.
To ensure success in this role, the following factors will be carefully evaluated during the selection process:
• Portfolio demonstrating strong graphic design and creative problem-solving skills.
• Understanding of print-ready artwork and production limitations.
• Ability to communicate professionally with U.S.-based customers.
• Strong project management and organizational abilities.
• Customer service mindset with excellent attention to detail.
• Ability to manage multiple projects while maintaining quality and deadlines.
• Customers receive outstanding service from initial inquiry through final delivery.
• Creative designs successfully translate into high-quality finished products.
• Orders are completed accurately and delivered on schedule.
• Customer relationships generate repeat business and positive experiences.
• Projects remain organized, efficient, and profitable from beginning to end.
• Fully remote opportunity.
• Competitive compensation.
• Creative role combining design, customer relationships, and project management.
• Work directly with U.S.-based customers in a collaborative environment.
• High level of ownership and autonomy.
• Long-term growth opportunity within a growing company.
Applications may receive priority consideration if candidates:
• Submit a graphic design portfolio.
• Have experience preparing artwork for print production.
• Demonstrate excellent English communication skills.
• Have previous customer-facing experience.
• Are comfortable working independently in a fast-paced remote environment.
Applications without a portfolio will not be considered.
This is a fully remote (telecommute) position.
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Frequently asked questions
Is Graphic Designer & Key Account Manager (Remote) at operatorequity a remote job?
Yes, Graphic Designer & Key Account Manager (Remote) at operatorequity is a remote position. This role is open to remote candidates.
What skills are required for Graphic Designer & Key Account Manager (Remote) at operatorequity?
The required skills for Graphic Designer & Key Account Manager (Remote) at operatorequity include: Account Management, Adobe Photoshop, Adobe Illustrator, Customer Service, Project Management, English.
What is the seniority level for Graphic Designer & Key Account Manager (Remote) at operatorequity?
Graphic Designer & Key Account Manager (Remote) at operatorequity is a Mid Level level position.
How do I apply for Graphic Designer & Key Account Manager (Remote) at operatorequity?
You can view the full description and apply for Graphic Designer & Key Account Manager (Remote) at operatorequity on EchoJobs: https://echojobs.io/job/operatorequity-graphic-designer-amp-key-account-manager-ygl4y.