For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we've taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.
We’re a new type of business phone with a mission to help people communicate better and be more productive.
We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.
OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. With thousands of happy customers and several rounds of funding in just five years, it's safe to say we're onto something big.
About the Role
As part of the Connect Squad within the Growth and Scale group, this Senior Backend Software Engineering role is pivotal in driving initiatives that directly contribute to our company's strategic objectives. Our team’s mandate is seamlessly connecting OpenPhone into the small business (SMB) tech stack to better support existing customers, capture new ones, and build strategic product partnerships.
Some of the areas you’ll support:
- OpenPhone’s (New) API: Architecting & building our very own public api. Our V1 Public API will allow users to programmatically send text messages, sync contacts, and log messages and calls to other applications in their tech stack. And this is the beginning!
- Integrations: Right now, we support integrations such as Hubspot and Salesforce. You’ll help us to move away from bespoke single integrations to supporting various integrations at scale. We’ll start by supporting CRM-type integrations and moving onto other integration types.
- Contacts: A key area of the product we plan to evolve this year. You’ll help us design and build an evolved solution with other teams and cross-functional stakeholders to scale efficiently.
Your contributions will directly impact our ability to grow and scale as a company. As a Senior Backend Engineer at OpenPhone, you will spend a majority of your time coding, architecting, and owning moderate to complex components. Beyond your technical work, you may also lead a small team or lead a project. You might also spend time providing technical guidance, code reviews and design and deliver on small/medium size projects end-to-end.
Technical stack and tools:
- Our backend is built on Node using Typescript.
- We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment.
- The overall architecture is event-driven microservices with RabbitMQ at the center of it.
- We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis.
- We use Kong as our public API Gateway.
- Observability Tools: Datadog
- Other Tools: Figma, Linear, Notion, and Slack
About you:
- Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node.
- Strong experience with observability tools, including metrics, structured logging, and distributed tracing
- You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same.
- You are intentional about how your work impacts customers, the community, and each other. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution.
- You are curious. You better seek to understand the ‘why’ behind things, so that you can better plan and build the ‘how’. You support your teammates and customers through the continuous pursuit of knowledge. You’re a lifelong learner.
- Your code is a pleasure for your teammates to read and understand and you strive to ensure it is readable, testable, and maintainable.. When working in the codebase, you leave things better than how you found them.
Who we are
As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote
Other Jobs from OpenPhone
Senior Frontend Engineer, Growth and Trust
Senior Frontend Engineer, Growth and Trust
Senior Backend Software Engineer, Connect
Senior Backend Software Engineer, Connect
Similar Jobs
Staff Software Engineer, Cloud Primitives
Lead Data Scientist - NLP
Principal Software Engineer, Big Data Platform
Senior Software Engineer
Platform Engineer 60-90k Hybrid working
Software Backend Engineer
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 389 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
- The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
- Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
- We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
- We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
- From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
- We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
- If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
- EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.
What Fellow Engineers Say