Senior II Software Engineer - Ops

Responsibilities:

• Architect, deploy, and maintain a highly available and scalable multi-tenant SaaS environment in AWS.
• Implement and manage infrastructure as code using tools such as Terraform or CloudFormation.
• Optimize AWS services for cost-efficiency, performance, and reliability.
• Ensure high reliability and disaster recovery readiness across all AWS services.
• Enforce security policies, procedures, and standards to protect sensitive data.
• Implement best practices for securing AWS resources, including VPC configurations, IAM roles, security groups, and network ACLs.
• Work with compliance teams to ensure adherence to regulations and industry standards such as SOC2 and StateRamp. 
• Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, or CircleCI.
• Facilitate seamless integration and continuous deployment processes to ensure rapid and reliable delivery of new features and patches.
• Set up and manage comprehensive monitoring and alerting systems using tools like CloudWatch, Prometheus, or Grafana.
• Develop and implement incident response protocols; lead incident investigations and post-mortems.
• Provide mentorship and training to junior engineers, fostering a culture of continuous learning and improvement.
• Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions.

Requirements and Preferred Experience:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in software engineering with a deep focus on cloud operations, security, and DevOps.
• 2+ years of running Kubernetes at scale and in production on public clouds
• Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
• Proven track record in designing and managing AWS infrastructure for SaaS applications.
• Extensive experience with infrastructure as code tools such as Terraform or CloudFormation.
• Strong knowledge of AWS services, including EC2, RDS, S3, VPC, IAM, and Lambda, among others.
• Expertise in CI/CD tools like Jenkins, GitHub Actions, CircleCI, or equivalent.
• Advanced skills in monitoring and logging tools such as CloudWatch, Prometheus, or Grafana.
• In-depth understanding of cloud security practices, including encryption, identity and access management (IAM), and network security.
• Strong problem-solving skills with a proactive approach to identifying issues and delivering solutions.
• Excellent communication skills with the ability to collaborate effectively across various teams.