US Benefits Manager

About the Team

OpenAI’s People team aims to hire, engage, and retain world-class talent who will safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Benefits team is an important subset of the HR team and is responsible for creating and delivering best in class, innovative benefits, and experiences for a rapidly growing employee population, both in and out of the US. 

About the Role

OpenAI seeks to hire a US Benefits Manager to support the design and management of our US Benefits programs. This role will partner with our Global Head of Benefits to help OpenAI achieve its mission by improving the employee experience and maintaining operational rigor and excellence throughout our Benefits processes. We’re looking for an astute problem solver who excels in employee experience, data management, and communications. 

You’ll have several areas of responsibilities, including:

• Subject Matter Expertise: Serve as the go-to expert for escalated benefit inquiries and issues, providing timely and effective resolutions.

• Collaborate Across Departments: Work closely with People Operations, Payroll, Finance, HR Systems, Legal, and third-party vendors to ensure employees have access to comprehensive and well-managed benefits.

• Develop Benefit Plans: Partner with the Global Head of Benefits to design and implement innovative, best-in-class benefit plans that align with OpenAI’s global strategy, culture, and budget. This includes health insurance, retirement plans, time off, leave of absence, wellness programs, and other employee initiatives.

• Data Integrity and Audits: Monitor and maintain data integrity by conducting proactive audits to detect and correct errors in our systems and processes.

• Effective Communication: Create and execute communication strategies to educate employees about their benefits options, enrollment processes, and optimal utilization of their benefits.

We’ll look for these qualities, experience, and skills:

• Technical Knowledge: In-depth understanding of benefits programs, laws, and industry best practices. Knowledge of US leaves and 401(k) required, along with Workday benefits administration and integrations.

• Communication and Presentation: Effective communication and presentation skills to explain and promote benefits to employees.

• Data Analysis and Reporting: Skills in data analysis and reporting to measure outcomes and costs.

• Project Management and Organization: Strong project management and organizational skills to plan and implement benefits initiatives.

• Leadership and Teamwork: Ability to collaborate effectively.

• Automation and streamlining: Finding ways to scale processes and ensure high data integrity as the company grows.

Location and Workplace

This role is based in our Mission Bay, San Francisco office. We use a hybrid work model of 3 days in the office with optional work from home on Thursdays and Fridays. We also offer relocation assistance to new employees.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.