Senior GTM Systems Engineer

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Revenue Operations team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. We are seeking a highly skilled Senior Go-to-Market (GTM) Systems Engineer with advanced Apex, LWC, and API development background. In this role, you will be responsible for designing, building, and optimizing scalable systems that drive our end-to-end sales and revenue operations. 

You will be a key player in building the foundational infrastructure to enable a world class GTM organization that helps customers evolve their industries with AI. You’ll work cross-functionally with sales, finance, and legal teams to define and implement a scalable and repeatable user experience for our GTM stakeholders as they go about their day-to-day order execution and deal management workflows.

This role is based in our San Francisco, CA HQ or our New York city office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Working with the product managers in each focused product area, architect and implement scalable automation and processes within the GTM Systems ecosystem.

• Establish best practices for Salesforce development, including code reviews, release management, and CI/CD pipelines.

• Mentor junior developers and serve as a technical advisor to cross-functional teams.

• Stay current on new Salesforce capabilities, ensuring the business maximizes its tech investments.

You might thrive in this role if you have: 

• Proven track record of designing and implementing scalable solutions in fast-growing companies. 

• 7+ years of experience in Salesforce development with a focus on Apex, LWCs, and system integrations.

• Strong project management and stakeholder communication abilities. Excellent problem-solving and system architecture skills.

• Salesforce certifications (Platform Developer II, Salesforce CPQ Specialist, Application Architect) preferred.

• Prior experience or familiarity in the AI industry 

• Deep understanding of Quote-to-Cash processes and systems and CPQ solutions.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.