Employee Onboarding Manager, Engineering and Research

About the Team

The People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit.

About the Role

We are seeking an experienced Onboarding Manager to create, operate and scale New Hire orientation and long-term learning for OpenAI’s technical staff, including engineers and research scientists. The ideal candidate will be a strategic partner to these teams, deeply understanding their organizational needs and bringing operational rigor to effectively run this programming.

This opportunity is particularly exciting for someone with a background in coding, engineering, or research who can understand the nature of technical work and help ensure they’re set up for early and long-term sustained success.

You’ll have several areas of responsibilities, including:

• Partnering with Engineering and Research teams to understand their unique onboarding needs and organizational culture.

• Developing, implementing, and managing technical onboarding programs that align with OpenAI’s operating principles and values.

• Creating engaging and relevant content for onboarding sessions for Day 1 and beyond.

• Facilitate and lead onboarding sessions and events, ensuring new hires are supported and engaged.

• Building strong relationships with technical stakeholders and new hires, acting as a point of contact throughout the onboarding process.

• Gathering and analyzing feedback from new hires and stakeholders to identify and implement program improvements.

• Collaborating with cross-functional teams to integrate onboarding with broader People initiatives and strategic priorities.

• Supporting the development of learning paths and training programs to ensure technical new hires have the resources they need to succeed.

We’ll look for these qualities, experience, and skills:

• 10+ years of experience in program management, learning and development, technical training, or a similar role within a technical environment.

• Proven ability to build and manage onboarding or training programs for technical teams.

• Exceptional verbal and written communication and relationship-building skills.

• Strong project management abilities with attention to detail and a knack for organization.

• Ability to thrive and manage multiple priorities in a fast-paced, ever-evolving environment.

• Creative and innovative approach to problem-solving and designing/implementing programs.

• Experience with collecting and using data to inform decisions and improve program effectiveness.

• Passion for fostering a supportive and inclusive workplace culture.

Location and Workplace

This role is based in our San Francisco, CA office and we offer relocation assistance to new employees.

Our offices use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.