Strength in Trust
OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The Challenge
Reporting to the Senior Manager of Solution Architects, the Senior Salesforce Solution Architect will play a pivotal role in driving the transformation and optimization of our processes within the Salesforce ecosystem. We are seeking an experienced Senior Salesforce Solution Architect with a specialization in Sales & Service Cloud to join our dynamic team. If you possess a deep understanding of Salesforce and a proven track record of designing and implementing successful, durable solutions, we invite you to apply and contribute to our continued growth.
The Mission:
- Lead To Quote Process Design:
- Collaborate with stakeholders to gather and analyze business requirements related to Lead To Cash processes.
- Design end-to-end Lead To Quote solutions, incorporating industry best practices, Salesforce capabilities, and integration points.
- Create comprehensive architectural diagrams, process flows, and solution documentation.
- Technical Leadership:
- Provide expert guidance to development teams, ensuring alignment with architectural standards, guidelines, and best practices.
- Lead the evaluation and selection of technologies, tools, and third-party applications that complement the Lead To Quote ecosystem.
- Oversee the development of technical specifications and ensure adherence to design principles.
- Salesforce Configuration and Customization:
- Configure and customize Salesforce objects, fields, validation rules, flows, and custom code (Apex, Lightning Components) to support Lead To Quote requirements.
- Knowledge of Sales Cloud, Territory Management, MDM, Lead Routing, Account Hierarchies, Account Enrichment, Lead Enrichment
- Integration and Data Management:
- Architect integration solutions to seamlessly connect Salesforce with external systems, ensuring data consistency and real-time information exchange.
- Define data migration strategies and oversee data cleansing and transformation efforts to ensure accurate and reliable Lead To Quote data.
- Performance Optimization:
- Identify and address performance bottlenecks, scalability concerns, and other technical challenges within the Lead To Quote processes.
- Monitor system performance and collaborate with technical teams to implement optimizations
- Solution Governance and Compliance:
- Ensure that the Lead To Quote solution complies with security, data privacy, and regulatory requirements.
- Lead solution reviews and ensure alignment with architectural guidelines.
- Stakeholder Collaboration:
- Collaborate closely with cross-functional teams, including Sales, Strategy, Operations, and Finance, to ensure the Lead To Quote solution meets business needs.
- Present technical concepts and solutions to both technical and non-technical stakeholders.
- Mentorship and Training:
- Provide guidance, mentorship, and knowledge transfer to junior architects and development teams.
- Conduct training sessions to enhance team members' understanding of Lead To Quote processes and Salesforce best practices.
Your Experience Includes
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).
- Salesforce Certified Application Architect or System Architect credentials.
- Proficiency in Salesforce Tools such as Jira, Gearset (or any other deployment tools), Salesforce CPQ, experience with Apex, Lightning Components, and integration tools.
- Strong understanding of Lead To Quote processes, including lead management, opportunity tracking, quoting, pricing, and contract management.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills.
Extra Awesome
- Experience working at a startup
- Salesforce Certified CPQ Specialist
- Experience with other Salesforce products, such as Billing, Commerce Cloud, or Einstein Analytics.
- Previous experience in SaaS/digital subscription products, or a similar field.
- Project management experience.
- Advanced degrees or certifications in related fields.
Where we Work
OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.
The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.
We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.
- Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
- Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.
Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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