Senior CCTV Monitor

Location: Santo Domingo, Distrito Nacional, Dominican Republic

Department: Corporate A&G, Office Management

Workplace: on_site

Employment Type: full

Description

Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion — because our success hinges on our people.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

• Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
• Professional Growth: We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
• Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
• Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
• High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success.

About the Role

We are looking for a highly focused and analytical Senior CCTV Monitor to lead surveillance across our global infrastructure. You will serve as the company's "eyes," overseeing 300 cameras across 6 strategic sites (3 in the U.S., 2 in the Dominican Republic, and 1 in India). As a Senior profile, you will be responsible for making quick decisions during incidents, ensuring the physical and logical security of our personnel and assets.

Responsibilities

• Monitor CCTV systems in real time to identify and prevent risks across 6 global sites (300 cameras).
• Top Priority: Detect, document, and immediately escalate any suspected information exfiltration through physical or visual means.
• Identify and escalate anomalies related to physical safety and security, inappropriate conduct, harassment, altercations, or any suspicious behavior.
• Follow up on incident reports, ensuring escalation protocols to the Security Director in Dallas are properly executed.
• Audit CCTV equipment performance and proactively report technical failures.
• Guide and support the Junior Monitor in interpreting anomalies and applying response protocols.

Requirements

• Experience: 1 to 3 years of verifiable experience in Monitoring Centers (SOC/NOC), video surveillance, or loss prevention.
• Age: 25 to 45 years old.
• Technical Skills: Advanced proficiency in Windows operating systems and fluency in managing multiple screens and Video Management Software (VMS).
• Gamer Profile (Highly Preferred): Background in competitive gaming or verifiable significant achievements — demonstrating high reflexes, sustained attention, and peripheral vision.
• Attention to Detail: Outstanding ability to maintain focus on repetitive tasks over extended periods. Attention assessments will be applied (D2 Test / Toulouse-Piéron), along with PI Index and Wonderlic Score.
• Language: Intermediate-advanced English proficiency required for reporting to Dallas and communicating with sites in the U.S. and India.
• Schedule: 12-hour shifts, Monday through Friday (Day or Night shift). Sporadic weekend availability required (paid as overtime).

Benefits

• Competitive salary
• Health insurance
• Dynamic and collaborative work environment
• Company events and team-building activities