GTM Systems Manager
Team: Sales Operations
Location: Remote, US
Commitment: Full-time
Workplace Type: remote
Salary:
What You'll Do
- At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
- GTM Systems Strategy & Roadmap (25%)
- Own the GTM systems roadmap, prioritizing enhancements based on revenue impact and business needs
- Partner with VP, Revenue Strategy & Operations to ensure systems architecture supports GTM strategy
- Collaborate with Software Product and Engineering teams to ensure alignment between GTM systems work and downstream workflows and data requirements
- Requirements Gathering & Business Partnership (20%)
- Gather, document, and translate business needs into clear system requirements and user stories for Salesforce Administrator
- Prioritize competing requests and manage expectations across teams
- Ensure requirements align with Salesforce and vendor platform best practices
- Serve as primary GTM business contact for Salesforce Administrators
- GTM Systems Administration & Optimization (20%)
- Manage inbound GTM systems request queue, prioritize work, and adhere to SLAs
- Ensure data quality, consistency, and governance across all GTM systems
- Design and implement workflows and automation that improve GTM efficiency
- Optimize existing integrations based on usage and feedback
- Maintain system documentation including process guides and architecture diagrams
- Vendor & Integration Management (15%)
- Coordinate vendor implementations and ensure integration success
- Define integration requirements, data flows, and field mappings
- Partner with Salesforce Administrator on technical integration execution
- Reporting & Analytics Support (10%)
- Partner with Revenue Operations Analysts on reporting requirements
- Ensure systems architecture supports reporting needs in Salesforce and BI tools
- Build and maintain for GTM leadership
- Provide data and insights on system usage and productivity impact
- Identify opportunities for automation and efficiency gains based on data
- Training & Change Management Support (10%)
- Create system documentation and user guides
- Partner with Sales Enablement on training for new tools and system changes
- Drive adoption of new systems and workflows
- Communicate system updates and changes to stakeholders
Skills You'd Have
- This is what we're looking for:
- Salesforce Administrator Certification (required)
- Deep understanding of Salesforce Sales Cloud, Service Cloud, and common GTM integrations
- Experience with GTM tools such as Gong, 6sense, Klue, or similar platforms
- Understanding of API integrations, data mapping, and system architecture
- Proficiency with reporting and analytics tools (Salesforce reports/dashboards, Sigma, BI platforms)
- Strong business acumen and understanding of GTM processes (sales, marketing, customer success)
- Excellent stakeholder management and communication skills (technical and non-technical audiences)
- Ability to prioritize competing requests and manage expectations
- Systems thinking—ability to design for scale, efficiency, and future growth
- Project management skills and ability to manage multiple initiatives simultaneously
- Strong vendor management and negotiation skills
Experience You’ll Need
- 5+ years in GTM Systems, Revenue Operations, Sales Operations, or Marketing Operations
- 3+ years hands-on Salesforce administration or business analyst experience
- Proven track record implementing and managing GTM tech stacks (CRM, sales engagement, marketing automation, conversation intelligence, etc.)
- Experience gathering requirements and translating them into system solutions
Experience That’s a Plus
- Salesforce Advanced Administrator or Business Analyst Certification
- Experience with Revenue Cloud, CPQ, or contract management systems (Ironclad, DocuSign)
- Experience in renewable energy, B2B SaaS, or similar industries
- Understanding of sales methodologies and revenue operations best practices
Logistics
- We plan to have this role start around April 7
- We are unable to provide sponsorship for this role, now or in the future
Work-Life & Culture
- Most of our roles offer the opportunity to work remotely
- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
- We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
- We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
- We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
- We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
Grow with Us
- We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
- Internal candidates: Check out our advice on Internal Transfer: Job Application Process
- We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.
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