Description
Sr. Associate - IT
Location: Mumbai, India
Department: People Team
Experience: 2-6
About OML
Only Much Louder Entertainment is a market-leading, full-service creative and entertainment business network that has instigated pop culture for over two decades by creating iconic moments across television, digital content, fan experiences, branded entertainment, and in the artist-creator community. Celebrated for creating India's first multi-genre music festival, the NH7 Weekender, Only Much Louder has built India’s independent music and comedy scene from the ground up. We won the first-ever Branded Content and Entertainment Cannes Lion for ‘Dewarists’ and have been the first homegrown content business to have a strong footprint in over 22 countries.
Our businesses include:
GCN: A creative agency built to bury the boring. We craft advertising, branded content, campaigns, and brand platforms. GCN is OML's take on what a modern-day creative agency needs to be.
Hypothesis: One of India’s fastest-growing creator-first influencer marketing agencies, combining data, creativity, and cultural insight to deliver impact-driven campaigns for brands across the globe.
OML Talent: OML’s legacy business representing over 90+ of the most influential creators, comedians, writers, and storytellers shaping India’s entertainment landscape.
OML Studios: Developing and producing original long-form content for television and streaming platforms with over 35+ shows and 75+ comedy specials across Amazon Prime, Netflix, MTV, Jio Hotstar and more. Also producing branded content for agencies and brands.
Purpose of the role :
Help OML discover exceptional talent and contribute to building a strong workforce that drives organizational success.
Key responsibilities:
1. Systems & Network Administration
Google Workspace Mastery: Manage the Google Admin Console, including user provisioning (ID creation), 2FA configurations, password resets, and critical data backups.
Networking & Security: Configure and maintain Firewalls, VPNs, and Wi-Fi networks to ensure a secure and seamless connection for the agency.
Server Management: Oversee NAS servers, manage user permissions, allocate storage space, and execute rigorous backup protocols.
2. Asset & Lifecycle Management
Onboarding/Offboarding: Lead the onboarding and offboarding for employees. This includes biometric enrollment/deletion, laptop assignments, and conducting thorough handovers during exits.
Inventory Control: Maintain meticulous "IT Sheets" for all laptops, software licenses, and hardware assets.
Hard Disk Management: Manage the lifecycle of external hard drives, from procurement to inventory tracking and assignment records.
3. Software & Licensing
Console Management: Act as the administrator for our creative and productivity suites, including Microsoft 365 (Intra), Canva, Envato, and more.
Compliance: Ensure all software licenses are up to date and correctly allocated to reduce downtime.
4. Technical Support & Data Operations
Troubleshooting: Provide rapid-response support for laptop hardware/software issues and connectivity glitches.
Data Migration: Handle critical data transfers between physical hard disks, local servers, and Google Drive, ensuring zero data loss.
5. Procurement & Vendor Relations
Fixed Assets: Initiate and document "Fixed Asset Forms" for all new IT equipment purchases.
Vendor Coordination: Build and maintain relationships with vendors for hardware procurement, software renewals, and equipment rentals.
6. Reporting & Strategic Planning
Monthly Asset Reporting: Conduct monthly audits and generate reports on the status, health, and location of all IT assets (Laptops, Licenses, HDD, etc.).
Capacity Planning: Forecast hardware requirements and software license renewals based on hiring plans and agency growth.
Budgeting: Assist in planning IT expenditure by providing data-driven insights on equipment aging and replacement cycles.
Skills:
- Bachelor's degree / Diploma in Information Technology with 4+ years of relevant experience.
- Must have 3-4 experience and strong skills of Apple Mac and Windows Operating System.
- Should have hands-on experience with Google Workspace (Gmail, Google Docs, Drive, etc), Printer/scanner troubleshooting, network troubleshooting.
- Good understanding of computer systems, mobile devices, and other tech products.
- Hands-on experience on Installing well-functioning LAN/WAN and other networks.
- Ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications, help desk and ticketing software.
- Knowledge of CCTV(DVR/NVR) administration
Our values:
We build opportunities for our artists, brands and fans; and it’s important for us to be reliable and efficient
We demonstrate honesty, excellence and commitment to success
‘It’s not my job’ is not part of our vocabulary, we even stuff envelopes
We make mistakes, but only to learn from them to build resilience
We take care of ourselves and our colleagues
We are our own managers
We are committed to equality and inclusion
We are mindful of the strain on the Earth's resources and are committed to reversing the trend with our behaviors where possible
Thank you!
Thank you for taking the time to go through the opportunity we have to offer.
If you apply, please do not share your photo, age, gender, religion or ethnicity in your resume. You do not even need to share your last name. (We want to eliminate biases on any of these parameters while we decide on our shortlisted candidates)
We will get in touch with you if your profile gets shortlisted.
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