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Old Mission Capital LLC

Junior Desktop Support Engineer

Chicago, IL US
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Description

Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading strategies across multiple asset classes around the world. Our offices in Chicago, New York, and London are all composed of naturally-curious individuals who thrive in a team environment and constantly strive for improvement.

Old Mission does not seek capital from outside investors, allowing us the flexibility to aggressively invest in our team members and keep them engaged in the firm’s growth.

Description: 

Old Mission Capital is seeking a well-rounded technologist with core strengths in Windows desktop environments with a desire to learn and grow into a Junior Linux Administrator. This Desktop Support Engineer / Junior Linux Admin will be responsible for our desktop environment and will provide technical support regarding any workstation, laptop, phone, or application issues that arise. This individual will have outstanding communication skills and will have a team-oriented attitude. You’ll also assist with the upkeep, configuration, and reliable operation of computer systems that host proprietary trading, third-party, and open-source applications.   

Responsibilities: 

    • Responsible for the ongoing maintenance and future planning needs of the company’s Windows desktop environment
    • Design and maintain desktop re-imaging and software deployment system
    • Deploy and support new and existing Windows Desktops
    • Ensure that all Windows desktops are kept updated with the latest patches and security updates
    • Install and troubleshoot software. Provide support and maintenance on all Microsoft office suite applications and various other desktop applications such as Adobe
    • Respond to antivirus software alerts and perform basic remediation steps
    • Global desktop support for all our global offices – remote support for project or desktop initiatives
    • Create and manage user accounts, security groups, and distribution lists
    • Occasional after-hours and weekend support (including travel) may be required for desktop or system upgrades, data center work, or emergencies  

Desired Skills and Experience: 

    • Bachelor’s degree in related field
    • 0-2 years of relevant experience, Microsoft Suite and Windows 11 operating system experience is preferred
    • Experience supporting remote users and troubleshooting remote VPN
    • Basic Network troubleshooting (DNS, TCP/IP, etc.), phone support, and Video Conferencing
    • Occasional after-hours and weekend support (including travel) may be required for desktop or system upgrades or emergencies
    • Strong problem-solving skills, attention to detail, and the ability to multi-task
    • Genuine curiosity and desire to work in a Linux environment
    • Superior organizational and communication skills
    • Ability to lift or move objects up to 50+ pounds

Old Mission is not accepting unsolicited resumes from any staffing/search firms. All resumes submitted by staffing/search firms to any employee at Old Mission via-email, the Internet or directly without a valid signed search agreement will be deemed the sole property of Old Mission, and no fee will be paid in the event the candidate is hired by Old Mission.

Old Mission Capital LLC
Old Mission Capital LLC
Financial Services Software

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