Staff Site Reliability Engineer (Customer Identity Cloud)

As a Staff SRE Engineer, you will champion all things pertaining to reliability at Okta on our Customer Identity (CIC) product.  Working closely with the product engineers, quality engineers, platform engineers and architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability and scalability goals in a platform with an exponential growth plan for the coming years.

With CIC’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications.

You will:

• Collaborate with engineering teams to improve availability, reliability, and observability of their services. 
• Participate in regular on-call rotations to ensure 24/7 coverage of all critical systems
• Use existing monitoring tools to identify problems and resolve and/or escalate to service teams
• Implement changes to enable or improve infrastructure resilience, monitoring, and alerting
• Lead the development and continuous refinement of SRE tools and processes to improve software delivery, observability, reliability, and operational efficiency.
• Daily coding, scripting, and development - Go, Terraform, Helm, etc  
• Optimize existing systems and eliminate toil through simplification and automation.

You might be a good fit if you:

• Have 6+ years industry experience as a Site Reliability Engineer or adjust disciplines (DevOps/Platform/etc)
• Are proficient in Golang
• Have experience in managing infrastructure with Terraform at scale
• Are comfortable working with a fully distributed team
• Have 4+ years as software developer in a SaaS environment
• Have experience in a production environment supporting large-scale, mission-critical applications
• Have demonstrable expertise working with Microsoft Azure and/or Amazon Web Services.
• Production on-call experience in a 24/7 cloud based environment
• Have a good understanding of microservices, cloud infrastructure (AWS, Azure, GCP), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http)  and networking (SSL, routing, VPN)
• Exceptional communication skills, including technical writing in the English language
• Have a systematic problem-solving approach, coupled with a strong sense of ownership and drive
• Comfortable with the Agile software development methodology
• Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven

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